September 1st, 2012


rude courier experience

New to the community. Hello! *waves*

Okay. So I work in a lab. I do data entry of surgical cases and accession cases for flow cytometry. Friday nights are always busy and I have to stay late, and it was especially busy this Friday because it's a holiday weekend and if you work in the medical field, you know how busy the Friday before a holiday weekend can be.

Anyway, let's cut to the chase. Onto my story.

I was doing some data entry in the lab. I'm usually by myself in the part of the lab I work in since most everyone else goes home at 5 or 6. We have an on-call lab person who stays late on Fridays and works Saturdays, and she left at like 9 or so.

We have our own courier crew that picks up specimens and brings them back to us. Sometimes, though, we have to use a courier service (BeeLine Courier service, that is) because our courier department is understaffed. Also, we have to use an outside courier service especially at night when most of our couriers are gone for the day. Apparently, the cytology lab called this courier service to have something picked up and it was at night, so of course they had no choice because most of our couriers were already gone.

Here's where the fun begins.  Enter the BeeLine courier, who basically comes in and says, "excuse me, where is this supposed to go?"  

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  • Current Mood
    infuriated infuriated
Michael links lip

Boston T Bus service

I had an appointment at 12:30 today. I arrived at the bus station at 11:40, which should have been plenty of time for a 10 minute bus ride. The bus is supposed to run every 15 minutes on Saturday.

Five minutes after I get there, the bus comes by. Only the driver does not stop even though I wave at him and signal that I want to get on. So I waited for the next one. I sat and waited. And waited. Several buses of the other routes pass by in the time I waited. I'm watching the other side too, and the only bus of this route to pass by says Out of Service.

Finally, the next bus shows up at 1:15. No apology. No explanation for where the other buses were. Just yelling at people to hurry up and then yelling at someone who couldn't quite figure out how to use the pay machine.

I was meeting a friend I haven't seen in over a year for lunch and missed her because of the late bus. Really frustrated right now.
  • Current Mood
    frustrated frustrated