March 26th, 2012

cookie monster

update to AT&T situation and apartment suckage

The tech came out, informed me that that DVR was a refurb and busted, and replaced it with a brand new one. He also gave me his number and his manager's email and told me if i had anymore problems then i should get up with one of them. So it worked out.

The carpet guys came out and replaced the padding today after leaving an industrial air mover (read as: fan) for four days. They bleached and cleaned the walls and painted it. If that's not good enough, they're talking about moving to a new unit. That worked out as well.

orignal post about AT&T u-verse

EDIT:: they're not going to charge me the tech fee.
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  • bdoing

Surprisingly Firkin Quick Response!

I figure that if they pun with it constantly that means that I can

So even though I only emailed them about the problem I had on Saturday, I've already gotten an email back!

[Under here so I don't eat your friendslist too much]Hi Andrew,
My name is [redacted], I am one of the owners of the Swan & Firkin. I received your email regarding your email regarding the use of health cards as age identification, I appoligize for the refusal of entry by our doorman, it seems some of them were not yet aware that the Ontario Health card is now an acceptable form of age verification. I have spoken to the company head regarding this and it will not happen again. I do hope you decide to try us again, and if you have any issues please feel free to contact me.

I'm always both pleased and amazed when complaining actually immediately changes something (though the link to the AGCO probably helped). \o/