January 12th, 2011

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Amazon.co.uk Bad Service

I placed an order for a mobile phone (and quite an expensive one) with amazon.co.uk on 5 January and chose expedited delivery as I needed the order to arrive before 10 January. The item was showing as in stock, the order was placed in the morning and my expected delivery estimate was 7-8 January. I chose Amazon over Amazon marketplace sellers because I thought they would be more reliable and quick.

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Upd. Called my bank again and have been told it may take up to 30 days for hold to drop. That is hell.

Amazon.co.uk fails to deliver, cancel or provide an estimate for delivery.