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January 5th, 2011

haircut tip comment

 I just got my hair cut, and all went well until it came time to pay.  It's a very cheap place, the total for my cut (which was mostly just a simple trim, 20 minutes tops, no drying or styling) was $15. It used to be even cheaper, at $12. I tipped 20% ($3) and went around the corner to grab my coat. I heard my stylist very clearly as she said, "I love my job, but I don't love working for free. She tipped me, like, THREE BUCKS."

I've been going to the same place for a couple of years now, and this particular girl has cut my hair at least twice. She has always seemed pleasant and competent. Before the overheard comment at the end, I was planning on getting her name so that I could make sure to request her next time! Now I feel very embarrassed and awkward and definitely don't want to go back there again. As soon as I got home I Google-fu'd everything I could find on tipping etiquette for hair stylists, and everything I could find suggests 10-20%. A couple of places mentioned a minimum of $5. So MAYBE I should have tossed in a couple of extra bucks? I don't really see how $2 makes the difference between "working for free" and "Thanks for the nice tip!"

I work for tips for a living, so I'm very conscious of tips and percentages and trying to tip people nicely. I honestly thought 20% was me being nice? I could have easily rounded up to $20 total, and probably will in the future just to make SURE I'm being nice (:p)... but I mean, when my haircut used to be $12... should I have been paying $17 then too? It's only $5... but 40% just seems weird to me.

Bad service? Or am I a badly misinformed person?

Autozone: bad made good

So as I was desperately in need of new windshield wiper blades, I went to Autozone to buy some since I thought my boyfriend had said they'd switch 'em out for you.

Salesguy is very helpful, but when I ask if he can help me change them he says, "Oh, we don't do that."

Awesome, well it shouldn't be too hard right?

Sadly no. Neither boyfriend nor I could figure out what we were supposed to be doing, and there was nothing in the owner's manual about it. We check online, there's nothing helpful there either. He's pissed because he's only ever bought blades from there, and they always switched them. I'm pissed because now I have to go back and return them, so I can go somewhere they do sell & install them.

I go back today to return them. A different guy (with a different looking nametag; he wasn't a manager but it said something about customer service on it) helps me, asks if I bought the wrong size, they're defective, etc. I explain no, I just couldn't figure out how to change them so I was going to buy them somewhere they'd do it for me.

He looks confused. "We...can do that here for you."

Now I'm confused. "I was told yesterday you couldn't."

Turns out first dude was just feeling lazy, I guess. The second guy seemed really upset and asked if I remembered his name (I didn't, but showed him my receipt thinking maybe it or an ID # would be on it), apologized all over the place, and had everything changed within minutes. Evidently we'd been on the right track, but the connector things were pretty stuck on both, and since we weren't sure if that was right or not we didn't want to break anything.

Small gripe.

I was in a train station the other day, and on the platform I was on was a small cafe. It was about 7pm, but it was freezing and I thought I'd get a hot drink whilst waiting for my train. 
So  I walked into the cafe and up to the counter, where I asked for a medium tea with milk please.

The response I got? "We're closed in 5 minutes" and she walked into the back, without saying anything further. There was nobody else in the cafe, so I left, feeling confused and a little colder than when I entered the cafe.

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