November 23rd, 2010

psyduck

Set fire to Verizon and a nude chiro adjustment

Here are my two grievances.

First off Verizon should be set on fire. I called them to install only internet in my house. Called about 37 times because I am paying for 4-7mb of internet and at least half of the day my speed never goes above 3mb (as tested via their speedtest thing, and speedtest.net) and I asked them to come and fix this. Each time they call and I try to tell them when they can come out only to be told I have to submit another ticket. We're going on #5 ticket and I told them which number to call as I would be out of town but the SO would be here. I drive 6 hours to see my family and while there guess who calls? I also tried to get them to understand that I am paying $15 more then I should be. As per the site it says "internet only 39.99 for 4-7mb" and "internet only 54.99 for 10-15mb" No way in hell am I getting 10-15, when I can hardly get 4mb. So today I will be calling again because last time when I tried to explain this, "Agent Bob" was completely useless and even tried to get me to upgrade to 10-15mb and give me phone service. None of which I asked for or wanted.

Second off I have severe problems with my back and have to go to the chiropractor often. I knew once I got in the car and I heard my neck pop this was going to be awesome. I get home and try to make an appointment with my usual chiro only they were booked solid, as I should have known. I call another place because I'm desperate and they are completely free, I now know why. I get there and first thing he does is make me remove my clothing. In my mind, I don't need to be in a hospital gown for this but I stupidly went with it. He ran this machine up my spine to test the heat off of each vertebrae and see which were the problem ones and he told me about them blocking my "energy". I redress and lie down on the table and no warning, no massage to loosen the muscles no nothing. Just SNAP AND POP and not the kind were you think "oh yeah, I'm good now!" NO. This was the kind where I honestly though "Holy shit, this guy just fucking paralyzed me." he gives me some spiel about how he doesn't know what I will feel like after that I just heard him say to the person before me. I am in an immense amount of pain after leaving and all weekend felt like someone punched me in the spine and has a very tight rubber band around my forehead. He wanted me to come in the next morning to do it again and I opted out since he nearly killed me. This was this past Friday and today I went to my local chiro and he fixed me up with a massage and adjustment. I will never return to that man again. If you are ever in Honesdale PA never ever let anyone at Optimum Chiropractic touch you, or make you get naked.

Professionalism: You CAN Have It.

 Maybe I'm just being bitchy (considering my whole basket consisted of spearmint gum, deodorant and female products it's a big possibility) but the cashier I had today was horrible to the lady who checked out before me. 

She didn't even have ten dollars worth of stuff to check out, so it's not as if it took forever to get her scanned in but the cashier seemed to think that because she was having a hard time with her debit card (which, to be honest, is not surprising with this specific store) she had the right to roll her eyes, sigh loudly and even hint that the lady should just leave without buying anything because she obviously couldn't make a payment.

Um, no. Her second card worked fine first of all. I've had trouble using my debit card at this store sometimes, even when I know for a fact that there's money in the account. Second? It was obvious that the older woman was very embarrassed that her card was being declined. Her hands actually started to shake while she was trying to punch in her PIN number. She looked so lost when it kept getting declined- she kept saying that it had never happened to her before. 

Was it really necessary to make faces as you printed out her transaction receipts? You even had the gall to try and get me to agree with you, that people needed to be prepared to make payments and actually have money, with this poor lady packaging up her purchases at the end of your lane.

When I failed to agree with you, complaining that you'd forgotten to charge me for a plastic bag (I had THREE items and I asked you for a bag before you started to scan them, ffs) and that you'd 'let it go this time' because you had such a long line-up and that 'other lady' took soooo long that you didn't want to void it all and start again? What the actual fuck. Seriously. 

There were two people behind me. The man who was next in line had ONE item. Try again. 
Jabberwocky

Well, er... that was kind of... odd.

McDonald's again.

No, I didn't die.

No, this is not OMFG THE WORST SERVICE EVAR. Just... odd.

I went through drive-through and when I got to the pay window there was nobody there... for one or two minutes, which is kind of a long time in a drive-through. Finally a flustered and profusely apologising teenage girl appeared. That's fine. It happens. Not a problem. I paid and moved forward.

Since it had been a while since I ordered, my order was sitting on the windowsill of the next window. When I got there the same girl (no wonder she was flustered if she was doing both jobs, whut) took the items OFF the windowsill, told me there'd be a short wait and could I please park in the waiting bay.

... okay... that's not a problem. Weird.

I reverse park into the parking bay. I hadn't even entirely done so (it was seriously ten seconds) when the SAME girl rushes out with my meal, apologising again.

I'm wondering if there's some sort of managerial suck going on there! It just... made no sense to take my items off the windowsill. Either that, or she didn't realise they were mine until like a second and a half after I'd driven to the parking bay.

BONUS REMEMBERED ACTUAL BAD_SERVICE:

Several months ago at this same McDonald's I was at the get-your-food window and had just received a drink. I was putting it in my car's drink holder and the teenage guy holding my food bag snapped "can you hurry it up? We're on a timer, you know!"

... Excuse me? It took like five seconds to make sure my drink wasn't gonna spill everywhere.

He then told me his name was Jason when his name-tag said Michael. I reported him and I've not seen him there since.

Honestly, that draconian "drive-through timer" (here in Australia they are running a promotion that if it goes over three minutes you get a free food voucher) is ruining good service.