October 12th, 2010

(no subject)

My mother and I went through the drive-thru at Arby's a few days ago, to grab lunch for me and dessert for my parents. I decided I wanted a regular roast beef sandwich and a strawberry milkshake, and then I saw their new onion rings on the drive-thru menu and decided I'd try those as well. I usually like Arby's, and that location in particular usually gives good service. There's a worker there who sortof knows my mom, and always calls her "honey" and "baby" (we're in the South, so that's not as creepy as it sounds, haha..).

Unfortunately that woman was not there, and her evil counterpart took our order. Her fail wasn't immediately obvious, though her "welcome to Arby's" spiel was rushed and lackluster. Whatever, I know sometimes you've been working all day and you're just sick of it. I'm lucky enough to be good at not letting that show, but some people aren't. I get it. However, the rest of the exchange was just....ugh.

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I sortof want to actually send in a complaint, but I might just try and forget about it. Hopefully that was just a fluke, and next time the service will be back to normal.