May 14th, 2010

cartoon07

Very important, huh?

I haven't posted to this board in a long time; either service has gotten better, or I've mellowed out over the years. Anyway, in the process of cleaning out my cell phone voice mail, there were several messages from Chase Bank, each of which stated "it is very important that you return our call, as it regards an urgent business matter."

I got around to calling them back today, and the person who answered was completely confused about why I was calling (returning THEIR call), so I called back and got somebody else, who was equally befuddled, and said "your account is current at this time." OK, I know that, but the fact remains: You guys called me, eleven times, between September 2009 and March 2010, saying it was important.

In the future, don't call me if you don't want me to call you back. Really, now. Oh, and I did tell them that the best way to get a hold of me is e-mail (since I don't check my voice mail all that often), but if they do want to leave me a voice mail, at least say what it's regarding so I can "triage" the call somewhat. Vaguely stating it's urgent and important doesn't necessarily make it so.

Thanks.
mathnet

When bad_service is an understatement

I work as a freelance journalist, so it's not often something happens that renders me speechless. Today, that's exactly what happened. This may be extremely offensive, and I still can't get the LJ tags to cooperate.

"Cut for dogma attacking karma"
His Holiness The Dalai Lama was speaking at Conseco Fieldhouse today, and my sister-in-law and I had tickets. Since parking in downtown Indianapolis is either expensive or non-existant, we parked her car at my apartment, then caught the IndyGo (bus) to Conseco. After the lecture was over, we walked back to the bus stop and caught the bus back to my apartment.

Regardless of one's religious beliefs, opportunities to hear someone like that don't come along often, and I like listening to views outside of my own religious tradition (Christian). Apparently many people feel the same way, because there was a good sized crowd in that area. The bus driver asked us if something was going on downtown, and I explained that the Dalai Lama had spoke.

"You mean that gay fruitcake from China?" the driver yelled in response.

Silence.

I was stunned because--well, that's a new height of ignorance. I honestly had no idea what to say. After a few seconds my brain tried to think of a way to respond, but it also figured that it would be a waste of time. My sister-in-law was clearly angry--she's 8 months pregnant and looked ready to have the baby due to the shock of hearing that.

Ironically, during his talk the Dalai Lama encouraged us to respect all religious views equally--even those with no religious views. While I do not believe in reincarnation, I couldn't help but wonder if that driver was going to come back as a flaming gay Asian man.


Man, I'd hate to be taking customer complaints for IndyGo today...
doll

Funny WTF...

I got a letter in the mail today from Citibank about my credit card. They had sent me my rebate check (earn so many dollars per amount spent on card) and wanted to remind me how great free money is. The letter pretty much said, "Hey, we see you haven't been using your card much and wanted to remind you that the only way to get your perks is to use it!"

You mean use the card for the account that you, Citibank, canceled after 9 years of on time payments? You mean the card that you gave to me when I blatantly told you I was 18 and had no job but now at 27 am considered too high risk to have? You mean the card that I still have to pay interest on even though I can't use it? Oh. That one.

Gee, don't know why I haven't been using it much lately.