This is incredibly long, and I'm sorry. I'm terrible at recalling events and cramming them into a nutshell. :(( Collapse )
I feel like there's more I could've and should've done in this situation, but I just don't know what it is. I don't want anybody else to get this virus. Any advice?
TL;DR Version: My work computer is infected with a bad virus after I tried to submit an item dispute online with TransUnion. I try calling TransUnion to make them aware of the situation, but end up talking in circles with the customer assistance lady, who only wants to help me with the services she's offering. I also try contacting the website I was redirected to in order to submit my dispute (and where I ultimately was infected with the virus,) but can only find a mailing address and an online form in which to contact them by. I'm left with little confidence that my issue has been heard and that others won't be affected by the virus as well.