January 10th, 2010


questionable service

I don't really know what to consider this service, but I wanted input on if I'm the only one who finds this strange.

Last night two of my friends and I were coming home pretty late. It was after midnight and we live in a town where pretty much no food establishments are open past 10PM. We were hungry and wanted to grab something to eat before we came home. We decided to go through the drive-thru at Taco Bell. We each ordered our food and asked for one cup of water, since my friend Alan was really thirsty but doesn't drink soda. We were then told that they don't serve tap water past midnight.

When we got to the window we asked the employee why we couldn't have a cup of water along with our $20 order. She shrugged and told us that her boss doesn't let them.

Now, don't get me wrong. I'm not blaming the employee, because I do understand following your boss's orders. But this policy seems questionable to me, especially since we obviously were paying customers.

Bus driver scares the shit out of me.

Does this count as bad service or am I being oversensitive and creeped?

I was getting on the bus yesterday, and the driver let me on, and then since there were a few minutes before he had to leave, took a call on his cell phone.

The call was with his wife/female significant other(he said "I have no idea why I don't just leave your ass."). He verbally abused her, quite loudly, the entire time.

The call started out normally and then all of a sudden he started getting angry and telling her "You're stupid. If you were smart we wouldn't be having this problem, would we?? God, you're a fucking idiot.", "has she EVER treated you nicely? Invited you out for a cup of coffee? NO, because you're stupid and wasting your fucking time.", "No, no, shut up. Shut up!" but he wasn't yelling or anything, just speaking oddly loudly and matter-of-factly like this was a waste of his time. I'm a 21-year-old female and I was the only passenger on this bus at the time, so it's just me and this driver who's standing by the front doors talking this way to this woman.

The call lasted until it was time to leave, and when he noticed me glance up at him(when I heard him call her "fucking stupid" and was startled by the language), glared and me and waved his arm at me like I was invading his privacy.

When I got off he told me to "watch myself." edit: apparently this is sometimes a parting greeting, I've just never heard it.

I feel like I should contact the transit authority, but I don't know, I know the behaviour is unacceptable, but are they going to tell me I'm wasting my time?