I live in a very small town. There are four restaurants, two of which open after four, the other two being early-opening places where you can get breakfast. We had a huge party at our place last night, had hungry people who wanted to eat, we all venture out and guess what two restaurants are closed today?
So, we decided to drive to the next very small town, and go to their restaurant, which is thankfully open. We had never been there before, and were pleasantly surprised by the food and the friendly people. We were about half-way through our breakfasts, sharing stories of the night before and drunken revels past, when the waiter, a nice, chatty kind of small town guy, shares his own story with us. He describes how he was in the nearby city, having a wild night, when he used the dreaded phrase, "I'm not racist, but," which was immediately followed by his description, complete with racial slur, about a black man who'd asked him for change outside of a liquor store. We sat there, in varying stages of disbelief, as he told us, "I took a handful of change and threw it on the ground. Every time I go to [the city], some [racial slur] asks me for change! You know half 'em [racial slur] got more money in their wallets that I got in my pockets."
Ho. Ly. Crap. I can only assume that he thought because we were all white, we would just share a hearty laugh at THEM with him. He was incredibly wrong, though I doubt our complaints will do much good.
Last night my family and I went to one of those "fun zone" places, where they have bowling, lazer tag, an arcade, all the fun stuff. My uncle, his nine-year-old daughter and I went to the arcade and began playing a bunch of ticket-winning games. Most were the kind where you press a button and try to get it on the jackpot number.
Mu uncle and cousin played the Wheel of Fortune game, and (with my uncle's help), my cousin got the 500 ticket score. But the digital counter showed that only 50 tickets were going to print out. My uncle went to the employee at the prize desk and showed him that the game said they were supposed to get 500, but the digital counter only gave them 50. The employee's answer? "Whatever it says on the counter is what you're supposed to get." My uncle, though he understands that some people might try to cheat the system, is not having this. The wheel shows 500 tickets, so that, as far as he is concerned, is what they're supposed to get. The employee claims he's going to get the manager.
While we're waiting, another cousin's friend was playing another ticket game, and won the jackpot, 250 tickets, but when she put them in the counter, there were only 100. She went to another employee, who offered her two tokens in exchange for the 150 tickets she was missing. Two game tokens.
So my uncle, upon hearing this, goes to find the first employee, who really has not made any effort to find his manager, so with my uncle's insistence, he finally gets him. The manager is not any more interested in helping, saying that they can't just give tickets to anyone who wants them. My uncle says, "You're just going to cheat these kids out of a few dollars worth of tickets?"
The manager replies, "It's not just a couple dollars," which it was. I looked at the prizes. They were pretty much crap. And besides that, it's really got nothing to do with the money. But finally, the manager gives my uncle and the kids coupons for the tickets they were supposed to have. A few minutes later, his son walked by and overheard the manager talking to his employees about how "some people will do anything to get tickets."
This is very mild bad_service but still irritated me.
I went to Dick's Sporting Goods today to buy something for my job. I've never been in there before so I can't compare the service I received today to any other time.
When I got to the checkout there were a few other people ahead of me. I noticed that the cashier was perfectly nice to the couple in front of me. When it was my turn, he just glared at me. He didn't say hello, how are you, etc. He scanned my item, then just kind of stood there - he didn't tell me how much it was or anything. So I swiped my card, deciding that the guy was just a douche. The little screen did say "Please Swipe Card", after all. Then he just stood there... and stood there. Of course I started to freak out, wondering why my card wasn't working. Then he finally told me my total and I swiped my card again. When my receipt printed out he just tossed it on the counter - no bag, no "have a nice day" nothing. He was perfectly chatty and friendly to the people behind me.
Maybe its my low self esteem talking, but I'm thinking that he was rude because I'm a little overweight and don't really look athletic at all. Since he was friendly to everyone else, obviously it wasn't because he was peeved about having to work on a holiday.
Now I know why its called Dick's.