Mmm, weddings. I work with the guys half at the tuxedo mines, but very rarely do I see anything else. I still talk to the ladies, though, and I guess that's why I wasn't particularly shocked at the prices of the bridesmaids dresses, one of which I had to buy for the weekend of October 26th for my mother's wedding. The decorations, centerpieces, and tuxedos were all really easy to take care of and actually kinda fun, but the dresses were quite a hassle.
So...yes. Their website looked slick, and at first their service seemed helpful if not friendly after the fiasco with ordering the dresses in the first place. But then they hang on to the dresses--and my mothers money--for almost two weeks, and only ship after we canceled the order? Awesome. We paid $30 more per dress at David's, but there were no surprise charges and at least we knew we'd get them.
This happened a week or so ago at a grocery store. I went to get some stuff to make dinner and on the way out I felt like picking up a 6 pack of beer. So I bring all my stuff to the register and there was one person in front of me- I put the beer on the edge of the runway thing and the cashier asks "who's beer is that?" I say it's mine and I already know she doesn't believe I'm of age to buy it. This happens to me all the time- I know I look young and I am short for a dude but I'm turning 23 in 2 months.. So I get up there and she asks for my ID and I give it to her. She glances at it for about .5 seconds and laughs and says "This isn't you! This isn't real because the edges don't come up like this." I didn't really know how to respond so I just said "...Well I'm 22..." She continues to laugh in my face and says "It's ok, just don't ever come to my register again" and proceeds to ring me up for the beer. I was severely embarrassed by this point and I don't really say anything else. I go to grab my bags and the bag boy laughs at me and says "Are you sure you're old enough to drink this, buddy?" I was very close to saying "FUCK YOU!!!!!!" but I just said "yes, I'm 22" and left. Now... I really wouldn't have minded if she said she wasn't going to sell it to me, but instead she patronized me and made me feel like an idiot.
I wrote the company an email (First time I've ever, ever complained about bad service) and the manager called me a few times and told me that the woman "No longer works here"
I felt sort of bad, but I'm guessing what she did was technically illegal if she didn't believe my age...
Jebuz Crimmany, I don't think I've ever actually seen this kind of crud in person before! I rented a U Haul to move from one provence of my county to another, and since I've never driven a big truck before I purchased all the insurance except liability - as I was covered by my own provider. I ended up smooshing the gutter above my parking garage a little bit and filed a claim for roughly $340 in damage.
The U Haul was completely unharmed, but I did need a new copy of my rental agreement to turn into my insurance agent, as mine was caught up in the chaos of moving / misplaced.
This is the complaint letter I ended up posting at the U Haul "How Did We Do?" Website:
I will not be doing any more business with that particular location and posted a review on google to try and warn the locals. I have never had a bad experiance with U Haul before and am sorry that they are being so badly represented by this franchiser.
Geeze though, these people were seriously over the top!
Note: Mick was not actually the guys name, and yes his real name was included in the actual complaint.
Wednesday my dad asks if I can order my sister a new prepaid phone from Alltel.com. My dad doesn't believe in bank accounts and I'm the only person in the family that actually has a bank account with a positive balance, so I agree.
The phone came in today. According to the little pamphlet, it says call this 1-888 number, follow the directions, and then call the *228 and it should work.
So I call...and it automatically directs me to a customer service person. (Here's some good service) She credits back the $1.50 for the two days the phone was in shipping and tells me to go ahead and dial the *228 and the phone should work.
So I dial...nope. Error. I call Alltel again. This time the woman tells me that I need to activate it online. So I try that. When I enter in the HEX number, I get an error that says call customer service.
So I call customer service AGAIN. I give the guy the HEX number and he tells me that he can't activate it because "Alltel doesn't own the rights to activate this phone". He tells me that he can connect me to a different department and they'll activate it for $35 (what the eff??? Hell no) or I can take time out of my day and take it to a store (and wait forever because their lines are ridiculous on the weekend) and have them exchange it for a different one.
WTF? So now I have to listen to a whiny teenager bitch at me for another 24 hours because I can't get around to dealing with her phone until tomorrow. I've also got my mother breathing down my neck about it. Exfreakinscuse me. It isn't my fault. *sigh* I know the last part isn't "bad service", but yeesh.