September 7th, 2009

Wendy's WTF

So Wendy's was dead when we pulled in. I haven't been to Wendy's in some time, and I had barely half a second to glance at the menu, when all of a sudden an employee steps in front of the menu and starts unscrewing the door. The menu was effectively blocked. I thought she was just going to take a moment, and she was smoking during this, but then she REMOVED the menu and quickly walked off with it.

Um, ok..?

I want to emphasize that this woman knew we were there. She saw us. But she scurried away with the menu before we could say anything to her. So we ask the girl on the speaker what the flurry flavors were. She told us, we ordered, and pulled forward. When we got the shake we said to her, "You may want to tell your coworker that removing the menu when you have a customer is possibly not the best timing."

She replied, "Well, we haven't had a customer in a while." Uh, yeah, but you have a customer right now.

Not sucky, but just a WTF.

ETA: Normally I know what I want when I get fast food, but I barely had a moment to see the menu and saw that they had new flurries.

Smoking in BK

The lobby was closed and drivethru was open for another hour so me and my bf go to order some food. We ordered the chicken fry meal. We pay and the lady said the chicken fries would be a few minutes and to pull up and they'll run it out to us. No big. We pull up and wait. And wait. And wait. We saw 5 more cars go through the drive thru and leave off with their food. We're still waiting. After about 15 minutes total of waiting we back up to the drive thru window to get their attention and beep. No one comes. We give it another minute and see the girl that took our order and our money come up a foot of the window, look at us, AND THEN LIGHTS UP A CIGARETTE. A CIGARETTE!!!!!!!!!!!!! INSIDE AT BURGER KING!! And with cigarette in mouth, walks away. We are angrily brewing in the car now plotting our next move. 5 minutes later We see BKs number on the receipt and call them up. We get the manager who apologizes like 5 times and gives us a free whopper, sundae, cheeseburger AND our money back. We didn't mention the smoking to her. I didn't want it to seem like we we're trying to get MORE free stuff. I planned on calling corporate, the ealth board,  or the store manager the next day but never did. But they we're smoking inside around all the food! That's absolutely horrible! I hope the manager didn't know the girl was smoking and was in her office or smewhere because to allow that is atrocious.