September 6th, 2009

jim and pam kis

This is pretty funny but horrible service.

I live in Toronto in the orthodox area. It has nice kosher grocery stores up and down bathrust street and I have gone in there to pick up some groceries a few times without any problems. My mom was having one of her friends over who is very orthodox and follows the kosher rules explicitly, so she asked that I go to Hermes down the road from our house to go get some Hallal bread. I go in and yes it's near a jewish holiday so it wasn't empty but not very busy. I wait in line patiently and when it was my turn I asked the person behind the counter for some bread.  She sneered at me and stated rudey that I wasn't jewish. I said no I wasn't but I still wanted the bread. She then asked me why would I want that bread when obviously I wasn't jewish. I said (politely) that I was on an errand for my mother and that I would like the bread please. She sneered at me that It wasn't like regular sliced bread and there was this woman behind me who was jewish told the woman that it shouldn't matter and please give me the bread as she was in a hurry.

I get the bread after a few snide comments and I was kind of in shock. I had lived in this area my whole life and I went to check out. It happens to be the owner of the store and asked If i was helped with all of my needs and I smiled and said yes, but let her know about the rude woman behind the bread counter. He then asked me what happened and I told him and he said 'Why should that matter?' I shrug and he then waves off me trying to pay for the bread and says that he is puzzled as to why it matters since she isn't jewish herself.

I just thought that it was weird.. I just wanted to buy bread. It still amuses me now later on. 

Bad Service with a side of attitude at the Golden Arches

    So while out and about with my B/F today, we stop in for a quick bite @ Mickey D's.  The order was pretty simple I thought; 2 McDoubles, a small order of fries, a caramel sundae, and a caramel & fudge sundae.   After ordering I go find  place to sit while he pays and waits for our food.   When he brings it over, I notice a problem - one of the sundaes only has fudge - no caramel.  So I go back up to the front and point this out.  The girl who took my order INSISTED  "Ummm...I gave you three - 2 caramel and one fudge, EXACTLY WHAT YOU ORDERED !"   Ummm no, I didn't order 3, and I only have 2 sundaes.   This one was suppost to be hot fudge and caramel mix .  She rolled her eyes, took the fudge sundae from me, and made a  new one correctly .  When I returned to the table, I looked at the recipt and  noticed they had indeed charged us for 3 and I noticed there were 3 spoons on the tray. I went back to the counter again and said "Excuse me, I'm not trying to be bitchy or anything, but you did overcharge us."  She rolled her eyes at me again, raised her voice and said I GAVE YOU THREE !  And I told her  "No, you  CHARGED ME FOR 3, but only  GAVE ME 2 !  You can go look on our table."   Then, one of Eye Roller's  co-workers came over asking what the problem was.   I told my story again, and she says " Oh, thats my bad !  I put the other sundae over by the drive thru window."  MASS QUESTIONING BY ALL CO WORKERS THEN INSUES OVER WHAT SHE WAS THINKING, WHY DID SHE DO THAT,  ect.  She then re makes anotherfresh one and Eye Roller then asks do I want the one originally returned by me, since they're gonna throw it out anyway.  So we end up with 4 sundaes.  I have a feeling we wont be having ice cream again anytime soon.