August 9th, 2009

Irritated with Kroger and their deli

I worked at kroger, I know the policies, standards, etc...I specifically worked in the deli, so again, I know the freaking deal.

I needed shaved honey ham for a recipe, not a problem right?  So off to the local kroger I go. The slicer that guy was about to use was filthy, quite literally covered in hot pepper turkey drippings, and as I am allergic to pepper, I ask for him to use a different slicer....and the shit hits the fan.

The guy starts screaming how this is his job, and I can fucking(and that is exactly what he said), deal with it or leave, slams the ham down, and walks away.  His coworker is standing there with a deer in the headlights look, and asks if I'd like a manager. Manager comes, is told the story, asks if I still want ham, and them just shrugs it off. 

On top of that, the girl who was left, was new, and did not know how to shave ham properly.  She did at least try, and I finally ended up just going to another store. Corporate was called, he was reported, the manager was reported, and the last time I checked, the guy was gone and has never been back.

I understand having a bad day, but blow off your steam somewhere else, and not on customers.
hunger games

Scooper's at Long Beach, WA

This irked me; it is by no means the worst service I've ever received but it was late and it was frustrating.

While on vacation in Long Beach it's a family tradition to go to Scooper's for ice cream. They have THE BEST ice cream and they scoop very generously. So, last night at about 10:30 pm (they close at 11pm) my boyfriend and I left our campsite and drove into town for ice cream. It was cold and rainy, which is a logical time for ice cream I think :D

They must have a new manager at Scooper's...

We walked in the open front door and I spotted one of the girls pushing a cart full of closed tubs of ice cream towards the back freezer. Seeing the manager sweeping, I approached her and asked, "Is it too late to get ice cream?" Which since I had just seen the girl putting ice cream away, seemed like a logical question to me. She looked at me and in a "here's your sign/you're an idiot" tone of voice said, "Is that door open? Is it? It is, right? *I nod, slightly shocked* Okay, so, when the door is open it means you can still get ice cream. Right up til eleven. And I guess we'll let you look at the ice cream flavors, normally we just have you pay and then you tell your scooper what you want, but I have to finish sweeping so go ahead". This whole speech was in the tone you'd use for an especially high strung or silly 4 year old.

I was ready to just turn around and walk out at that point, I mean, HELLO, we understand how to buy ice cream since it's posted all over the store, and PS I'm going to need to read your 50-bajillion flavors to decide what I want! So thanks ever so much for letting me browse.

I probably was more irked by it than I should've been but really? My question wasn't out of line, based on the putting away ice cream situation.

PS The ice cream was DELICIOUS and the scooper was great.