Mkay, a little background information here...
For about one year, I was under two different insurance company providers - my father's (as I am still of age), Aetna, and my own insurance, United Healthcare, through the job that I had. I recently left said job, which just about coincided with getting some hefty bills from various health care providers I'd gone to recently. We realized that the bills were so large because only one insurance was taking out a portion of the costs - my father's.
I called United Healthcare, which I had through my job, and they told me that no bill had ever come to them in the duration of their service with me. As I go into the hospital frequently for chronic migraines, I knew that they certainly should have reached them.
Easy enough - they said to call the two hospitals and one health care physician I'd gone to in that time and request two things - all bills that had accumulated from treatment both paid and unpaid, and a reason why these bills weren't sent to them within 90 days. This was likely just because Aetna was listed as the primary insurance.
Sounds easy enough, right?( Collapse )
After this, we went through the address and phone number for United Healthcare three different times as she threw random extra numbers into the zip code and phone number. I know it was a confusing situation, but I laid it out as simply as I could and the two hospitals had no problem with it.
I just hope everything went through correctly and that it isn't messed up. Grah!
TL;DR: Woman thinks that when I say one thing, I must obviously mean another, and won't give up until I admit it. Even though she's wrong.