August 3rd, 2009

coffee, cup

Crossposted from Yelp.com

I'm in Pittsburgh for the weekend to prepare for my move here, and everyone kept telling me to go get a "real" Pgh style sandwich (with fries and coleslaw between the bread) at Primanti Bros. So tonight we headed over to the one on Forbes Ave in Oakland.....


Dear Primanti Brothers,
Yelp says that you are open until midnight on Sunday.
The sign on your door says the same thing.
So why, why at 11:15 tonight were all of your stools up and your doors locked without even an explanation of why you were closed up early?

It wasn't like you were cleaning up when we got there. The floor lights were off and the manager was doing the end of the night count. Based on my experience, I'd say you had been closed since at least 10:30, if not earlier than that.

Just as a recap: 10:30 =/= midnight.

No love,
Me



I gave it two stars on Yelp instead of one because I'm an optimistic person who hopes that maybe tonight was just a fluke or an emergency and not just a lazy staff. I might go back someday, but I probably won't even bother. BLEH.
Jesus Blows Goat

Gosh, how dare I review something??

Okay, first... i love this comm. I just joined and instantly wondered "where have you been all my life." this may be my first, but is certainly not to be my last post.

Okay, so I've found Trip Advisor to be a useful site for reading and writing reviews of places i've been, especially here in Orlando where you are just as likely to get a really bad meal as a really decent one due to the massive comings-and-goings of the tourist trade, which is catered to by crap food and bad service with impunity, since the establishment will never have to see them again. it's awful (le sigh over my life trying to find decent eats in Orlando.. but i digress).

So, there's a place down the road where we've been on a few occasions for drinks and such. it's a pub. it's tiny, cramped, and kinda cozy feeling if you're not terribly concerned with authentic. My husband is a recent British transplant and gets homesick, so we try to find places that make him feel at home.

So we go to this place, and here's my review (it's the one at the top, labeled "Great Pies!" by Tronochick- me)

not too bad right? i mean, it wasn't harsh or anything.

So like a week after posting the review I get this email in my Tripadvisor inbox:

To: Tronochick
From: IRISHGIRLORLANDO
Re: BEER PRICES
IF you check you will find that the Claddagh has one of the cheapest 20oz pints in town. Plus if your beer was flat you should have let the bartender know so they could fix it.


I thought that was f-ing rude. Ummno i'm not going to "check" your prices, A. that's your job and B. I already did, which is why I commented about it. Also, what I "should" have done is irrelevant to serving (and charging me for) a sub-standard product.

So I replied:

To: IRISHGIRLORLANDO
From: Tronochick
Re: BEER PRICES

you can't fix a flat keg. if that's the way you serve it, there's nothing that can be done by repouring a single pint. and perhaps your price on Guiness is cheaper but we were drinking cider, which i've found elsewhere for less.

sorry my review isn't to your liking but it's not exactly going to make me want to come back by attacking my criticisms, which are valid.

usually a response by a business owner should be something like "sorry you had a poor experience, we strive to make every customer's experience as great as possible. give me your name and i'll leave it at the bar and we'd be happy to give you a reason to update your review!"
too bad. i live within stumbling distance and would have come back again. not now.


I never got a response.... I suppose my not-so-valuable business wasn't worthy of a mea culpa.
ugh. rude! needless to say, we aren't going back.
omg sars

update to jiffy lube saga

an update to my jiffy lube complaint here.

after i last posted things continued basically as before. finally i just called the store and asked to speak to josh, the store manager. he was actually there, and told me to come by to drop off my receipts for the tow and oil change. when i got there he asked me to fill out a claim, which i pointed out that not only had i already done, BUT, his receptionist had assured me she had given it to him. thanks jackass.

a few days later i was contacted by ryan from customer service. he told me i would receive a check in the mail in the next few days and asked how my car was doing. i told him i thought it was fine but had no way of knowing. he assured me that if i had any problems with it, i could just give them a call back.

saturday i got the check in the mail. everything seemed fine until i flipped it over. under the endorsement area is a stamp that reads "PAYMENT IN FULL. Acceptance of this payment releases Lucor, Inc., its affiliates, subsidaries, and assigns, from all claims, warranties, and liabilities arising out of any service performed on the payee's vehicle by Jiffy Lube Service Center."

oh hell no. so if i accept this $175, and my car has some unknown damage that will pop up later because of what they did, i'm fucked? and all i have to go on is the word of the same people who messed up my car in the first place. i have no idea if something else could be wrong with my car because i know nothing about cars- if i did i would have changed my own damned oil in the first place. and i don't know if i'm being paranoid or not but i feel like my gas mileage has sucked recently, and sometimes i hear a faint noise that i never noticed before coming from the car. but hey, maybe i'm just hearing things? i can't really afford to just rip the check up and preserve my right to fight JL later but i'm not really sure what other option i have.