August 2nd, 2009


Shopper's Drug Mart fail

Year old bad_service, or more bad_logic, I suppose.

I was at Shopper's Drug Mart(the one in the Eatons centre in Toronto) because my bangs were getting a bit greasy and I wanted to pin them back. I went to the hair aisle, grabbed a package of hairpins and a bottle of shampoo, along with a few other little things I was out of, and headed to the checkout.

The line there is weird though. If it's long, it reaches into one of the aisles, and on this day it was LONG. So I was about halfway down the aisle waiting in line, and my hair was REALLY bugging me. So I pulled two of the pins out of the package I was holding and slid them into my hair.

About two minutes later while I was still WAITING IN THE LINE(though there was only one person behind me), a guy comes up to me and says he's a secret shopper(or security, I don't really know, but he showed me some sort of badge thing and was in plainclothes) and told me "I saw what you just did there. Give me those pins."

I was a little bit WTF because I'm waiting in line to BUY THEM, so I said no. The guy starts telling me he could detain me for shoplifting and have me arrested for trespassing if I ever came back, etc.. In the end, I just yelled that I wanted to speak to a salesperson, and when one arrived I got really mad and explained that I'm IN LINE to buy these, and asked why this asshole(and I will admit to using the word) is accusing me of stealing. The guy got all hoity-toity and said that "from your manner, I could tell you were going to put them down and leave without paying for the ones you used." In the end, he insisted on standing next to me while I paid for them to make sure I wasn't going to steal after all.

Am I in the wrong to think that that's really weird??? I mean, I was waiting in line, by then shouldn't it be obvious I'm not going to steal the stuff? Or is that some sort of weird grey area??
trojan esrog
  • ketita

Old suck from days gone by

My grandmother was at our house over the weekend, and shared this story with us. It literally made my jaw drop (EDIT for clarity. should there have been a hypothetical lawsuit, which there wasn't, it would be against the agency (not the airline), which as a religious Jewish company was supposed to cater to the needs of their religious Jewish clients, who are paying them money specifically because they are a religious Jewish company, and thus more expensive than a normal company, because they deal with the complications involved in traveling as a religious Jew /edit. also, that sort of service would probably turn into a lawsuit nowadays...) but here it is. Mind you, this happened over 40 years ago, so the details are rather sketchy.

Some background: I come from a family of religious Jews. The relevant part of that is that religious Jews keep the Sabbath from sunset on Friday until the stars come out on Saturday night. During this time we are forbidden from using electricity and various other things.

So my grandmother and her two then-young sons (my father and uncle) went traveling in Europe, with a company owned by religious Jews. The company arranged a flight out of Antwerpen for their group (which contained several more religious families) to return to the United States earlyish on Friday - as in, early enough that they would land several hours before the Sabbath came in.

But the flight was delayed, so their oh-so-helpful travel organizer put everybody on a new flight - one which left very shortly before the Sabbath entered (Antwerpen time), and landed well into the Sabbath East Coast time (and he very well knew it, being religious himself). This meant that a good chunk of the group couldn't be on this flight, and were stranded in Antwerpen.

When they came and complained to him (since they were completely unprepared for that eventuality), his reaction was basically "I don't care". The whole group raised hue and cry, and camped out on his doorstep until he finally grudgingly arranged lodgings over the Sabbath with the local Jewish community (lodgings which didn't include meals, by the way, and there were several other examples of his assholery). They spent a lean Sabbath there, and were very thankful to be on their airplane to the States when it was over.