Bad Service

I just realized that when I was dealing with the stress of everything going on with this, I never posted about it.

I had been seeing a therapist for a while through my college's clinic. After a few sessions, we started to discuss drug treatment, and I told her I was going to investigate on my own and see what I think will work the best. After doing about a months worth of research, I decided to try Prozac, so I make an appointment with a doctor at the clinic. I already had discussed this with my therapist and I got the full go ahead.
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Because the teal deers got loose in my story: Go to a doctor seeking help for depression, get turned away because "just by talking to you, you dont seem very depressed", and doctor refuses to talk to therapist. A few weeks later it comes out that I really should've been put on drugs a while ago.

Okay, it was a good day today but a certain lady at my collage ruined it~ >.>

I'm currently studying BS Nursing at a school near UST Manila, Philippines. I have just enrolled last week and when i looked at the certificate of registration and the assesment of fees, my Nat. Sci Lecture and Lab don't have a room. So when i classes started this monday, i hope that they will post something about this (It was like that from my previous schools if ever there is a problem w/ the subjects or they will post where students will go if ever) but i saw none. This morning i finally called the college (please take note that i have translated the conversation with that person):

Lady: Good Morning
Me: Good Morning. I just want to ask what my room is for subject Nat. Sci Lecture and Nat. Sci Lab? There is no indication of w/c room the subjects are assigned to.
Lady: What is the subject code?
$Me: ah? code?
Lady: Go here and ask me. (rude tone)
Me: eh?
Lady: Go here and ask me. You should go to school and ask me directly~ (rude tone)
*Me: Where are you? What room or office are you? Where floor and building is that? {Who are you?}
**Lady: Just go to school... blah blah blah (rude tone)
Me: Where are you? What room or office are you? Where floor and building is that?
Lady: Lady: Just go to school... blah blah blah (rude tone)
Me: Where are you in school?
***Lady: Where are you right now? (rude tone)
Me: I'm... I'm at home right now.
**,***Lady: What? Where are you ?Blah blah blah (rude tone)
#I switched to the phone bec i was using the loud speaker and i was ashamed that i was being speaked to that way. But the cord is deffective... so i have to hold the cord in place while i talk but the person on the other side put the phone down. >.>

$What the heck is the code is she talking about? I don't know what that is or where to find it~
*I'm a new student! I don't know my way in there! Go where? Who the hell is she anyway?
**She said her name and kept saying that i should go to school and i didn't really listen coz i really don't want to see her or i might really lose my cool~ >.>
***To me, it sounded like she thinks that i'm slacking off! Hello, my morning subjects don't have a room! So where do i go? And who is she to ask my where abouts!? I don't even know her! Even though she is the school's staff, that is still private information. I know she's gonna say that "Oh, you're only at home. Why don't you get you're arse here?"
#Yeah, she put down the phone. I was still talking to her, i actually wanted to do that because i'm really irritated but i didn't cause i don't want to be rude. But i'm glad that our conversation is over~ Don't want to talk to her!

I'm really angry and irritated right now! The lady have a point but it's not my fault that two of my subjects are roomless! And now that stupid lady is bossing me around! THAT IS NO WAY TO TALK TO PEOPLE! She could've told me in a nice way like "Please go to room/office to know your room." But no, she chose to be bossy and rude~ I should've called the Admin Office instead of the "NURSING" Department, at least the people there are nice. ^^

Not huge bad service but still annoying.

We went a couple Saturdays ago to look at this Mustang in an ad. Long story short, we like it, we buy it. The only problem is that it has some big paint chips all over the hood. They said that they would fix it if we bring it back in. Great right?

We bring it back in the following Tuesday. We called twice on Tuesday just to check up on it so we could make sure we had a ride down there if it's done. No one from the dealership calls us back, at all, all day long. So we go down there at 7:30pm since its only 5 minutes away to check up on it. The guy had been working on it all day. And instead of just doing the job right and sanding it down, he tried to do anything he could other than doing it the right way. The hood was painted but it wasn't the right color, the clear coat was bubbly and the paint was blushing. I was not happy. They wanted to keep it another night and try again. I said no dice because I had an appointment the next day to take it in to get tint, spoiler and GT exhaust. So I take my car home. The next day I take it to my appointment and the guy there says that this color is really hard to match and that it needs to be completely sanded all the way down.

Fast forward to this Monday. I drop it off Monday night so they can have it all day Tuesday. I called once or twice to check up on it and I can't get a hold of anyone and no one calls me back, all day, again. So when I show up at 7:30pm they finally tell me that they had to take it to a body shop to get it done, because instead of doing it the right way, he tries to do the exact same thing he did the last week and it turns out crap again. I said that it would have been nice to get a phone call. I get a shrug in reply and they say it will be done by Wednesday morning.

Wednesday morning comes and goes and no phone call. I called 3 during the day wanting to talk to someone, and I finally get through to someone! But they tell me it won't be done until TODAY. By now I'm getting pissed. It shouldn't be taking this long. I'm hoping it will be done this afternoon but who knows.

I wouldn't be so pissed if they would just CALL ME, instead of just shipping my car here and there and not telling me anything or just giving me a simple update. Plus if they would have just done it right in the first place by sanding it instead of just trying to cover it up, it would have been done a 2 weeks ago. I'm very protective of my vehicles, especially my Mustangs. Needless to say that car dealership won't be getting my business anymore.

I didn't see any rules about pictures, if its not allowed I'll delete it. But I added a picture so you can see the color they were trying to match.
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I always felt Hyundai dealerships fall short when it comes to just plain decency.
Here are my reasons why I would not purchase another vehicle from Hyundai:

1. First oil change at dealership they forgot to put cap back on. So I drove six miles home with oil dripping out. When I found out what happen I brought the car back to the dealership. They put back on the cap but never replaced the oil! At first they denied it was them that forgot the cap.

2. My battery was replaced for free by Hyundai. Oh that was nice! Well no, they solder my battery so I was unable to replace it myself. I had to roll my car to gas station across the street to have it professionally replaced. The mechanic was baffled of why the battery was soldered. I mentioned this shitty service to another mechanic and he seems not surprised. He said it was their norm but would not give information why they do such a shitty thing.

3. My car has magically not started six times within the same month after my car was service at Hyundai. Each time I had a tow truck take it to the dealership. Each time the dealership said nothing was wrong. They look at me like I was nuts. But even the tow truck guy could not start the car. Finally after I complained to practically everyone in the dealership the car magically worked and stops having problems.

These issues have happen in Buffalo, NY and Scottsdale, AZ. So to me this is an issue with all their dealerships. I was especially upset when a mechanic knew of my complaints as if it was just the norm for Hyundai. I am also upset how rude they were when it came to offering service. They regularly call saying I had to get service with them and not any other mechanic if I wanted to keep my warrantee.

Basically, went on vacation to the beach with a group of friends. On a Tuesday night, we were unsure to go and I recommended BJ's on the water. It's usually one of the many restaurants I visit with my family when we go to Ocean City, MD. But I guess since I wasn't with family, and instead with a crowd aged 19-21, I should have expected lackluster service.


But for the tl;dr crowd, basically the highlight of the evening was a friend ordering a medium burger, biting into it just for it to literally bleed into his mouth, causing him to be feel sick. I don't usually eat raw meat either, and I would have felt queasy, too. Snarky manager comes over, laughs when I tell him my friend was sick over the burger, and walks away. I get pissed and ask him over when we're paying, and just receive more rudeness. Customer Service 101 must not be in BJ's on the Water's training manual.

Under the cut is a letter I sent to their management later that evening.
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