January 1st, 2009

I'll try to be nicer...

(no subject)

Just a tip in general for liquor store employees.

How about not treating me like a criminal before you've seen my ID?

Why? Because you don't know my age.

You've got some vague idea of how old I might be (e.g. I'm probably not 85), but get your head around the idea that just because someone appears to be under 21 doesn't mean they must be under 21. That little ticked off smirk and "You're underage and I know it so I'm about to bust you" tone of voice really isn't necessary.

That sheepish "Huh huh, der I guess you are of legal age" routine you gave me after seeing I turned 21 half a decade ago was just darling but I'm tiring of it.

Don't be stupid.

Possible Bad Service??

I ordered a part for my computer from Dell, mostly because I'm scared to put anything other than Dell parts into a Dell PC.  It's probably a bit silly, but that's just me I guess.

I ordered the part with 2 business day delivery.  It was ordered on the 30th.  Email stated it might now ship until the 7th which I was ok with, I understand that sometimes things can take time to get out of the warehouse.  Next email I got was telling me it shipped.  This was on the 31st.  I know that normally the 1st is considered a holiday, so I'm not counting it as a business day.  But, when I checked my order on the website, it says that the estimated delivery date is today, the 1st.  I get excited and take the tracking number to the UPS site.  UPS has an ETA of the 6th.  Which is not two business days.  It's also saying that it's shipping through UPS Ground instead of 2nd Day.  The Dell site says it shipped 2nd Day not Ground.  I'm not sure who to be mad at. 

On one had, having worked with a shipping company before (amazon) I know how the system works.  With Amazon, you may have paid for X shipping service, but depending on where you were located in reference to the warehouse it was shipping from, you may get Y shipping because it will get there in the same amount of time or faster for cheaper.  If they actually changed your shipping costs,  I don't really know because I was a Prime member so my 2nd day shipping was free.  I don't know if it's the same with Dell, but it's all a bit irritating and I'm not sure when to expect my hard drive now.

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    annoyed annoyed
i like squids

(no subject)

Yesterday I went to Jiffy Lube for an oil change and tire rotation that were overdue. Honestly I don't know anything about cars, so getting car things done by myself is a little scary for me. Everything seemed fine until they discovered rust in my radiator. After seeing how gross it was and concluding it probably wasn't good, I agreed to get it flushed, even though I'm broke right now.

Later that evening while driving home from the bar, my car overheated. Confused, I had my dad check things out this morning.

Not only was there NO FLUID in the radiator, all the rust was still in there! Also there wasn't enough of some other fluid (I forgot what.) I'm livid that they didn't perform the services that I paid them for. We're going back in tomorrow to get a REAL flush in addition to another oil change.

EDIT: Earlier today I returned with my father and spoke with the assistant manager. After explaining things, showing him my radiator, and requesting a refund, he walked away without a word. Fifteen minutes later we found out he had left the premises.

We got the number for the regional manager and called him. He was completely unapologetic about the entire thing and not interested in hearing about the nonexistent customer service we got from the assistant manager. He had the gall to suggest that I needed a new radiator. After a tedious and infuriating conversation he agreed to a refund, but only for the radiator flush and not the oil change. I'm going to file a complaint with the BBB.