The post below this one reminded me of this.
Last year, my mom, little sister, and her friend were walking through the mall getting some last minute presents (yeah, we're those people.). Some guy from one of the kiosks that sells hair straighteners more or less cornered my sister into letting him try to fix her hair. (seriously. We tried to get away from him and he was more or less, "None shall pass." ) Reluctantly, she sits on his stool and he starts telling her how to straighten her hair, blah blah blah. She tells him that she recognizes these straighteners. Our cousin had bought one the year before, it never turned on from the first time she tried it, and the kiosk wouldn't take it back. The man started talking louder over her, and begins talking about how you can curl your hair with the straightener, too. He pretends to show her how to do so on himself, but he's bald, so he's just kind of miming it. My sister is 15 and her friend was 14. They giggle at it because he looked silly, but they were in no way being mean about it. They're young, teenage girls. It happens.
The guy got mad, literally PUSHED my sister off of the chair and told her no one makes fun of him, and hurried us all away. My mom wasn't really paying attention, so she asked him what happened and he says, very sarcastically, "you have WONDERFUL and LOVELY daughters. Bye now." and shoos her away, too. We were all too dumbfounded to say anything.
We never saw him at that kiosk again. I don't know what the deal was.
Sundance Cinemas is a tiny, tiny chain that only exists in Madison, WI and San Francisco.
It's slightly different from other theaters in my town. You have to reserve your seat for a certain fee, the amount of which depends on the day and time. This doesn't sound bad on paper if you want to keep your group together during a crowded showing or if you're not paying to reserve seats in a nearly empty theater(but that's bad policy, not bad service). I like to avoid going because I'm a cheapskate, but since it opened several years ago, it managed to become the only theater here that plays indie movies.
To be as brief as possible, a friend and I bought three tickets to a crowded Friday evening showing(this puts the reservation price at three dollars). We waited for the third friend, who was late for the movie. When we went into the theater, someone was in one of our reserved seats, leaving no room for all three of us. We went to the front desk to complain. Their solution? Reserve new seats.
They didn't expect us to pay for new reservations, but what's the point of reserving seats if the theater deosn't actually reserve them? It was only a few minutes after the trailers started, so it wasn't like we showed up halfway through the movie.