December 12th, 2008

(no subject)

On Sunday my step mother gave birth to a beautiful baby girl [insert more lovely comments and the work]. I am somewhat appalled by the why they treated the baby and my step mother over the course of the stay.

The first issue came when the nurses suggest we undress the premature baby to breast feed her because she was "too comfortable" in her clothes and wouldn't latch properly. My step mom did as they told her, but the baby wouldn't latch. On Tuesday, after an attempt at breast feeding I glanced at my baby sister and said "My God, her lips are purple!" We bundled her up and the nurses said it was normal, she's just cold! About an hour later a doctor stopped by to take her temperature and noted that it was 36.1 when it should have been 36.6. She then reprimanded the undressing of the baby when she was fed.

The second issue came with the nurses passing off her screaming. On Tuesday her cry became hoarse and barely audible. My father was so nervous about this and kept asking every nurse if this was normal. They assured him that it was. The day we were leaving, a doctor heard her crying and told us that she would place a note in the folder for our appointment on Saturday, because it definitely didn't sound normal.

The third issue came from my step-mom's fatigue. She had barely slept more than two hours a night and just wanted to rest. After all the tests were done on Wednesday night, the nurses assured her that she would be able to rest for a few hours as no one would be stopping by. Not even fifteen minutes later, they came back to tell her she would be moving rooms as they would be leaving the next day. They also weren't refunded for the television they paid in the initial room, nor was the television transferred to the new room.

The last issue came as we were leaving. The nurses asked us to get her dressed to leave and place her in the car seat. After all was said and done, we had to undress her so a doctor could take down her identification number on the bracelet on her foot. The doctor agreed that it was sort of redundant to ask us to dress her only to undress her later.

Another fat girl misconception

I was 18 and weighed about 260 lbs. I was still in that state of mind where I thought everyone judged me and Life was just making one big fat joke after another at my expense. You be the judge as to whether or not that was true in this case.

I went to the grocery store, got what I needed, and went to check out. The check out girl was nice enough, but she felt it her . . . duty? right? to inform me of the caloric and/or fat content of everything I bought. Not just "wow, this has a lot of calories." I mean flipping the box over to the nutritional information and reading me the numbers because the fat cells had migrated to my brain and hindered my ability to understand numbers.

I only remember two of the 20, 30 things I bought. One was a cheesecake. A regular Sara Lee cheesecake. From the girl's look you'd have thought I handed her a bomb, like the wonderful calories were going to go through the plastic, leap out the cardboard box, seep into her pores and give her an ass like mine, a look of wonderment as she read me the calories and fat per serving. " And that's just per serving, not the whole thing."

The second thing was popcorn, because after she read the numbers she suggested rice cakes. I like rice cakes. After typing that, I'm craving a rice cake. But I think rice cakes, along with celery and grapefruits, are just codes for Diet Food.

Here's the thing. Was I buying the food because I was going home to pathetically overeat and bemoan my thunder thighs, fat ass, poochy tummy, pudgy earlobes? Was I picking up food for my roommates because they were all slammed with papers and starving? Was I buying the supplies for a newspaper party to celebrate putting an issue to bed early? Was I buying it to donate it to charity for my First Year Seminar's charity requirement?

It doesn't matter.

You can make up any scenario you want. Still doesn't matter.

At the time I went to my car and cried and cried and cried, but now, I think I know what I would have liked to say.

Miss, here are a few things you should know.
1. Just because a fat person buys it doesn't mean they will eat it.
2. And if they do, it's still none of your concern.

Shoppers Home Health, thanks for ...?

This isn't a huge deal but it could have been if I were further along in my pregnancy. I'm 5 1/2 months pregnant with twins and the babies seem to be getting heavier every day to the point where my back is starting to buckle a bit. My doctor suggested I get a "best cradle" pregnancy's this unsexy belt that slings over your shoulders and under the belly to relieve the body of the weight of the babies, designed for twin pregnancies. Hey, I'll take one of those! :)

My boyfriend and I went straight to Shoppers Home Health after my appointment with the doctor and this woman was helping me, going through her order book and said that she'd order it right away and it should be ready within 10 business days. No problem. That was 13 days ago, so I thought I'd give them a call to find out the status. The same woman who helped me said "Oh yeah you ordered the best cradle belt, I remember you. I'm going to have to call you back, I'll find out what's going on." That was 9am this morning.

6pm tonight, the phone rings and my boyfriend answered. Instead of speaking to me (I think she was afraid of getting shat on) she said "We're ordering the belt for her right now. It'll be ready in ten days"

Uh...huh. Ok not a huge deal but what about an explanation or apology??? Good thing I have an excellent chiropractor to tide me over in the meantime!
  • Current Mood
    tired tired

(no subject)

I just remembered this one... happened this summer.

Some friends and I were going out, and went to some kind of bar.
Everything was alright, we sat down at a table,  ordered our cocktails, blabla.
After some time, maybe hours, we were the only ones left. It was about 11 PM, I think.
We had intentionally looked at the menu, where the opening hours said 1 AM, so we still had enough time and didn't worry about being the only table.

Then about.. I don't know, 11:30 -or something-, our glasses WERE empty but we were just considering ordering more, the waitress walks up to us and asks us,
Waitress: So, how is it, do you want to order anything else?
Friend: Uhm, we would like to, yes. (and wants to proceed)
Waitress [extremely annoyed]: Well, then I have to ask the barman if he will still mix drinks. We're about to close.
Friend#2: .. but it says 1 AM on the menu. It's not even 12 yet.
Waitress:  Oh, the time on the menu is old.
Friend#2: But shouldn't you change the time, then? I mean, that's what the customers are looking at.
Waitress: That's not my job.

Hm, okay. She walks off to ask the barman about the drinks, then comes back to tell us we can't order anything anymore.
Why she didn't FIRST ask him and then tell us we can't order anything, but first ask us if that was even the case, I don't know.
Friend#1: Hm, alright. Could we please have our bill, then?
[Waitress is already walking off and wasn't listening anymore.]

We then sit there and wait for her to come back with the bill. She doesn't. For about ten minutes, she walks around the bar, puts the other tables' chairs on the tables, then TURNS OFF THE LIGHT (hello?! if not for some string of lights on the table next to us, we would have been sitting in the dark! O_o), stares out of the window, blablabla, does just about everything except... giving us our bill.
At some point Friend#2 kindly reminds her if we could please have our bill now, and she takes her time to come back with the bill.

I mean, alright, I can understand that it was late, that we were the last customers, but before we went to the bar, we checked everything for any sign about the opening hours - we didn't see any. We found them on the menu and, sorry, assumed they were accurate.
Of course it might not be "her job" to change the opening hours on the menu, but SOMEONE should have done that. It might not be her fault that the menu told us one hour too much, but neither it is OUR fault that we thought it would be open until 1 AM.
Why she didn't give us our bill right away is a miracle to me aswell. Even if she DIDN'T hear my friend ask for it for the first time, what else is there left? We can't order anything, they're about to close... the only thing that's left is to bill us. And we'd leave.

I can imagine she was tired and wanted to get the bar closed, and was incredibly annoyed by us, but.. whaaat. Especially since we didn't do anything and even her first line she spoke to us was so incredibly pissed off. :/

29th October- Still waiting!

On the 29th of October, I ordered a pair of headphones through I got an email back the following day saying they had been dispatched. Good, or so I thought. The website told me to allow 5-10 days for them to be sent.

Finally, around 2 weeks later, I report that I had not recieved the item. They promise to investigate. I wait another few days, and message them once more using the online chat system. They only then inform me that the first parcel had been lost at an Australia Post sorting centre. It took them from the 20th of November to the 2nd of December to investigate this and to inform me of the progress of my order.

Since then, nothing has turned up. I have messaged them twice, to inform them that my item has -still- not arrived. They fobbed me off with the excuse that "It takes a while for items to come from the supplier". I informed them today that if the parcel does not arrive this Wednesday, or if I did not get a refund, that I will be informing the Department of Consumer Affairs. Since I messaged them 'out of hours' today, they informed me that I would have to talk to them again tomorrow.

So in summary-

- It takes them one and a half weeks to ask Australia Post where a parcel is.

- At no stage have they offered me a refund

All I can do now is tell people not to deal with Dealsdirect, I guess...

EDIT: Tried getting my money back via PayPal. It's been over 45 days so I can't file a claim. So, it looks like I'll just have to speak to Consumer Affairs or try to speak to DealsDirect on Monday.
  • Current Music
    "18 to Life"- Skid Row