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November 26th, 2008

Bad service at a Mexican restaurant.

Ranting about bad waitstaff with a friend reminded me of this incident from last spring. It wasn't horrid, which is why I didn't post about it then, but now I'm annoyed XD

The Mexican place in question has a special on Sundays where if you order a drink, you get tacos for 69 cents. A few friends and I had gone there on a Sunday and we all ordered tacos. There were signs on the table that said that gratuity would be added to the bill for groups of 8 or more. There were 7 of us and another on the way, and I asked our waiter if the gratuity would be added even if we didn't get a single check.

I rarely eat out in large groups, so I didn't know. It may or may not have been a stupid question... but his answer was downright rude. He went, "Oh, so you don't want to tip me?!"

First of all, nice attempt to make me look cheap in front of my friends. Second of all, way to not know what "gratuity" means.

When he came back with our food, he gave everybody else their orders first. When there was one plate left, he said, "I guess this must be yours" and handed it to me. As it turned out, not only were those tacos not the ones I'd ordered (they were all beef and I'd asked for chicken, beef and chili con carne), but they weren't even the right NUMBER of tacos.

I didn't feel like tipping by the end, but I was paying debit and the debit machine was at the servers' station. He stood right next to me while I paid.

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a couple USPS sucks

1) I sent a package off priority mail Saturday morning. Paid extra for priority because I was a day late sending it due to the post office being open pretty much the hours I worked. It's not that it's supposed to be where its going by a certain day, I just wanted it there faster so I paid the extra. I also took the "tracking" that was offered. (note: the clerk did offer it as TRACKING and confirmation). So I've been trying to track it and see where it is the past day or two, since it was, according to the clerk, supposed to be delivered yesterday. Every time I send something with DC, I can generally get a good idea of where the package is. Not this time. It still says it was "accepted" saturday morning at the post office i took it to. When I called the USPS help line, the woman i spoke to was quite condescending in informing me that priority mail, while generally 2-3 days, its not "guaranteed" and to wait 5-6 business days before I should try to get the DC again, oh and that D.C. NEVER includes tracking, that it it is scanned at all between acceptance and delivery, its merely a courtesy.


2) Arrive home from work to find my trashcan knocked into my mailbox to the point that the mailbox is almost on its side. Also, my outgoing mail has not been picked up. It was still in there this morning. This is not the first time this has happened. Sometimes the trashcan will be knocked over completely blocking my driveway. I work all day, I can't run home in the middle of the day to put the trash can away, so it's there til i get home. I've seen the postman just drive into the trashcans at other houses if they're still out and knock them over/into things/etc and just not bother. I'm just glad there was nothing too time-sensitive going out(just my netflix, GRRR), because after the day I'd had i was NOT in the mood to get back in my car and drive all the way out to the only PO thats open late.

USPS bad service.

Boyfriend orders a lot of packages -- he collects comics. So a lot of them will fit into the mailbox. When they don't, our regular mailman is awesome and brings them to our door. We can always tell when he's not there because inevitably a package will get mutilated in order to stick it into our mailbox.

Early last week, he was out, and we had a priority envelope pushed into the mailbox so hard that both the top and the bottom spines tore open and would have ruined the comic inside had the shipper not packed them so paranoidly. It wasn't folded, mind, just shoved into the mailbox diagonally. Because of the slight lip on the mailbox, it was almost impossible to get back out as well.

So I called the post office, really only wanting them to make a half-hearted attempt to reassure me that they'd talk to the guy (in reality figuring it wouldn't accomplish a whole lot, but then if something DID get damaged, there'd be a history of it). A very unpleasant woman answered the phone, and I explained the situation, requesting that they ask the substitute to be more careful as the package had come close to being ruined.

Instead of an apology, I was informed that if I didn't want a package bent or broken we needed to write it on the package, and it wasn't their job to come to the door to leave packages. I was stunned. I really have to write everything that it's not ok to do to the package on the package?! "Please do not run over", "Please do not set fire", "Please do not give away to hobos" etc?

I called and complained at the national number afterwards, saying that the package itself wasn't that big a deal (it was ok, after all), but that I was really taken aback at her insistence that if we didn't want our packages mangled we needed to write that on the package. I understand that sometimes in transit accidents will happen, but yeesh.

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