I went to a bar last night and a couple things that the bartenders did just annoyed me.
I ordered a cocktail and as much as it tasted pretty good it was obvious that they had not trained the girl in making them. It was the wrong glass and wrong amounts of alcohol.
Another girl who had been there for a while nand a chef was talking to her about the cocktail. After the cocktail was finished and I had paid for it it was still on the bar as I was putting my money way in my bag. The two girls were still talking about and the girl in the chefs uniform got a straw and drank some of my cocktail.
I gave her a look but I don't think she noticed, and they walked away, I just stayed there. when they finally noticed that I had not moved the girl who made it came over and asked what was wrong and I said that was not impressed by the other girls actions for drinking some of my drink seeing as I paid for it. She looked sheepish and made me another one(I did not ask her to)
I am not scared of cooties or anthing but I just thought was damn unprofessional of the girl esp of a chef.
A couple of hours later I went to order a special mixed drink that a friend had bought and I thought was pretty awesome so I when in to order and lo and behold they had no idea what I was talking about. I told the name of the drink and what it looks like. A girl that did know came over to me so I asked for it and I thought she would not know so I described it and I got attitude right away. She immediantly said
"Yeah I know what is I am not fucking stupid"
After it was all done I took of with my drink and walked away.
Needless to say I am not going back there
I know you have your ninth-stringers working at 9:00 on a Sunday night. It's cool. Everyone screws up sometimes. But your degree of fail was really uncalled for.
We ordered two sandwiches (one ordinary classic burger, and one bacon cheeseburger with just ketchup) and a medium fries at the drive through. Good thing my boyfriend's the sort to check the bag before we leave, because we had one sandwich -- a bacon cheeseburger with lettuce, but no ketchup -- and no receipt.
So off to a parking space with us and in we go. There's no-one at the registers inside. We can hear that you all are back there -- and from the sound of the conversation, it seems that no two employees speak the same non-English language -- but we cannot see you. Fail! There are two or three other folks in the queue here besides us.
Also, there is some sort of water -- cleaning water? -- filled with suds and trash and fries, flooding onto the floor. It's coming from under the "Employees Only" door, and it's now covering the entire area between there and the entry door. It's also flowing around the straws / napkins stand and over to where the customers are waiting in line for the non-existent employees at the register. More fail.
Eventually an employee in knee-high rubber boots and carrying a floor squeegee came out and dealt with the mess. My flip-flop clad self was grateful. (The boots say to me that you did this on purpose. Except that you close at 1:00 a.m. It's 9:00 p.m. Why now?) And another came out to deal with the line. Wahoo.
No-one was rude to us, but that might be because no-one actually spoke with us. We got some, "oh," and and word that might have been "yes," and after a while, left with a cold quarter pounder.
Also, I would totally have ordered it sans mayo if I had known that it came with mayo in the first place! Who does that?
No love, and going to the McD's next door next time,
(P.S. -- I'll give you credit for the fries being fresh. I'm just sad that by the time we got my burger and got home, they'd gone cold. The BF has written to your franchisee.)