Well, g'day, folks. 'Cept it's not, really.
My brother's eighteenth birthday today, so naturally, the family went out for dinner. A new location of a restaurant we'd been to before, Sofia
. We'd really enjoyed the other location, and figured that the new one couldn't be too far from what we remembered.
(For the record, I'm currently a kitchen hand at a retirement village, and am completing my Cert II in Hospitality - Operations. My mother is Kitchen Supervisor and Head Cook at the same retirement village I work at, my grandfather was a Chef back in his day, my uncle currently works in the kitchens at the Jika (I'm not sure what as; I rarely talk to him), and my aunt was the Kitchen Supervisor at a child care centre until she quit three weeks ago.)( Collapse )
After our meal, we ate the cake that my mother made. Lah de da, time comes to pay the bill. $349.90. Fair enough, we set about figuring out who owes who what.
Everyone pays theirs, but hold up, there's about $50 missing. We do a re-count, and then a re-re-count.
Then we glance at the bottom, and see "GST". Eh, alright, most places in Victoria add GST to the menu prices, but hey. We figure we'll ask about it when we get to the counter.
So we get there, my mother asks.( Collapse )
...It just really gets to me that after spending twelve weeks getting "do not, under any circumstances, be rude to anyone in the work place
" drilled into my head, a manager
goes against the standards that any decent hospitality or tourism industry would expect. Gah.
Also, that manager never did give me his name, or the number of the person who takes complaints. And no, he wasn't wearing a name badge.