April 2nd, 2008

caffeinated wolf

(no subject)

I just realized I don't think I've ever posted my tech support story here. This badly needs fixing, so here you go.

Sometime in September my laptop (it's an HP) decided it didn't want to play media files any more. iTunes wouldn't open, WMP froze my computer, not even streaming sites worked, it was a mess. So after reinstalling a bunch of things in all kinds of convoluted ways, I contacted the live chat support on the HP website.

I had to try four times, because I could not get anyone who was any help. The first three people I talked to all told me to reinstall iTunes, even though I explained quite coherently why it wasn't an iTunes problem and that I'd reinstalled about three times already.

The fourth guy was my favorite, though. His solution to the epic system failure throwing up errors all over my computer? Disable error reporting. This didn't do much good, either.

(ps: in the end I had a friend look at the computer. He figured out the problem in about five minutes.)

(no subject)

My boyfriend and I pretty much evenly share cooking duties, and we're both good cooks. He sometimes makes spaghetti by adding ground beef and a few other odds and ends to jarred sauce... simple yes, but it turns out pretty good and only takes a few minutes. A few months ago we had some ground beef in the freezer, so we went down to the grocery store and picked up jarred pasta sauce, dry spaghetti, and the ready-to-bake garlic bread.

Cashier: "Oh, you're making spaghetti tonight!"
Me: "Yep!"
Cashier: "It must be your turn to cook." *looks at boyfriend*
Boyfriend: *frowns a little*
Cashier: "Don't worry, spaghetti is really hard to mess up!"
Boyfriend/Me: *look at her incredulously*
Cashier: "It's okay, I'm bad at cooking too!" *finishes and hands him the receipt* "Good luck!"

We were both too stunned to say anything, but now I really wish I had defended him somehow and made her look like an idiot. :/

Spasation follow-up

As a follow-up to this post, I just got off the phone with the manager at the Spasation location where I had my issues.

First, the manager told me she had called back when she never had - she confirmed my number with me, so I can only assume that she was lying about having called. I have call ID and voicemail on my phone - as soon as I told her that, she started backtracking - and have had no issues with it working. She said "okay fine I'll call you back in a minute" and hung up on me.

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So - a happy resolution, but jeeze! How do you get to be a manager with such a - a - I don't even know how to describe it. Such a superior attitude, perhaps? She just sounded like she thought I was some little speck of dirt in her universe.
Walkin in the beach

(no subject)

On April 1, 2008 I took my dog, Rock, to what I'd heard was the best groomer in town. The name of the business is Pets and People in Statesboro, Georgia. It is a pet store with a groomers station in the back.
Since it was our first visit, I had to fill out paperwork, so I my dog's leash to the assistant groomer and she took him to a kennel. Since it is a small place the kennel was across the room, and once the girl had Rock's head pointed into the cage, she kicked him twice on his rear, more specifically his genitals. He didn't yelp, but I saw him flinch with each blow.
Immediately I said, "Give me my dog back" and the girl who kicked him asked "why", and the groomer, who had seen this yet not said or done anything said "Just give her her goddamned dog back. (Please excuse the language, but that is what was said.)
I took Rock and got out of there as quickly as I could. I was almost hysterical on the way home, but when I calmed down a little bit I got online and left several reviews for this place. I have also contacted Animal Control in my area, and we went to a magistrate court today. The case was dismissed on the grounds that there was "no intent to harm the animal." I had no evidence of what happened, there were no cameras or video cameras around either.
iI am positive that this happens to other animals, and I am writing to my local newspapers and otherwise doing everything I can think of to alert the community.

(no subject)


RE: soya/soy/wtfever milk en plus coffee white/black/wtf are you talking 'bout willis? found here: http://community.livejournal.com/bad_service/1611054.html

Starbucks emailed back and said they'd send me a few vouchers, thanks for the comment, etc etc. I was expecting maybe a "get yoself a free drink worth £2" or something, but they sent me a £10 gift card, said they'll pass on my comments both good and bad onto the team and check that all of the baristas there understood how to handle some of the more annoying ingredients. The system works! :)