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January 25th, 2008

Australia Post = postal service in Australia.

Australia Post = owns the market for all postal services in Australia.

...

I go into a Business Centre on Wednesday, because I'd like 500 C4 pre-paid envelopes.

These are A4 already-paid-for envelopes to the value of something like $2.50 (maximum weight is 500grams). So, instead of going out &buying plain envelopes, then buying stamps, I can just buy these &put them straight into the mailbox.

Awesome.

500 isn't an awful lot for a Business Centre that all mail in the area goes through.. two mail pickups a day, two mail deliveries a day, about 20 workers sorting, three or four on the front desk, every business in the area goes here to order their supplies.

But no, apparently 500 is a lot!

I can have 70.

And order the rest.

But they only do orders on Tuesday's. And I have gone in on a Wednesday.

I say 'but you are a business centre, yes?'

'Yes.'

'And you only do ONE mail supply order a week??' This is coupled with a srslywtf?? look from me.

'Yes.'

'Okay so I'd like to order them for Tuesday please.' I say politely.

'Oh they come in on Thursday though.'

...

No wonder Australia Post sucks in every aspect of everything they ever do, every day of the year in every city in every possible way and every postie sucks at delivering mail-- are you getting the picture here?

To The Lovely Cab Driver

Dear Cabbie Who Picked Me Up At Wal-Mart Last Week,

I know it's a pain in the ass to have to install the car seat that usually takes up space in your trunk.  I'm sorry that I decided to take my child shopping with me today to get him out of my husband's hair, and thusly have to inconvenience you while you're doing your job.  Perhaps next time, you should request a car that doesn't have a car seat in the trunk to avoid having to install it in your back seat.

However, I do not take this as an excuse as to why you did not get out of your car to help me with my purchases, like all of your co-workers do.  I've been using your company for years. My father drove for your company, I dated someone who drove for your company.  I know how your policies work.  You are required to do all you can to aid the passenger.  You did not.

You certainly don't make your money from the flat fares.  I know full well you only get half of what's registered on the meter, and that's after the gas funds have been deducted.  I am well aware that the majority of your take for the evening comes from your tips. Remember, I dated a cab driver. I know full well.  

When you decide on a freezing, blustery evening that you're going to sit comfortably in your warm car while I wrestle my two-year-old into the car seat -- and thank you for telling me the latch could be difficult to work in AFTER I managed to latch it -- and watch calmly while the wind takes my cart and starts rolling it down the walk, I will decide that you are getting exactly what is owed to you... your fare and nothing more. 

Now, had you actually gotten out of the cab and given me a hand as you are required to do instead of waiting patiently for me to wrestle several large and bulky packages into your trunk, I may have reconsidered my position.  You may have gotten the usual dollar-or-two tip I give drivers who show they actually care about customer service and women with children who have potentially heavy or many packages to store away.  

But you didn't.  So enjoy the fare, and not a cent more.  Yes, I will be waiting for my quarter change, thank you.
I've copy and pasted this brom my friend sailorlimabean's journal because she doesn't feel like joining another high-traffic community. I felt it needed to be shared however.

Anyone in Las Vegas, DO NOT shop at Jane's Birds

"Well, I went ahead and gave Jane's Birds on D.I. and Sandhill another try. Sure, the women there have always been incredibly snarky and rude to me, but what the heck. I'll get my bird and just never deal with them again. I went there on Wednesday with my cockatiel and looked around. I talked to Amy's friend (since Amy was ignoring me, again) and saw which 'tiels my bird got along with. We picked a girl and, since there was a little cockatiel the other birds were ganging up on AND who got along well with my bird, purchased the other boy as well. Went ahead and got a new cage, some stuff for the cage... Ended up spending well over $200. I SPECIFCALLY ASKED Amy about her store's pet policy. I asked "are these birds checked by a doctor" (yes) and "Who?" (Dr. Hauck from FPC). I asked "if there is a medical problem with the birds, besides me just flaking and changing my mind, will you take them back?" (yes, yes, of course). I specifically asked what the birds were used to eating... all sorts of questions. I have had cockatiels now for almost ten years. I know pretty much what to ask and what not....

So, the three cockatiels and I went home. That night, both birds were quiet and scared... didn't pay it much attention since it was the first night. They are probably scared. Yesterday night, around 5pm, the female starts acting strangely. She's OBVIOUSLY ill. She is sneezing, coughing up what looked like phlegm, looks like she has thrown-up slightly. I call Flamingo Pet Clinic right away and they tell me to bring her in the next morning (emergency vets, I find, really can't help birds much at night unless it is an obvious thing like a blood feather...). Well, by 7am this morning I have two crying children going on because "Caroline is dead! Caroline is DEAD!!!!" Oh boy. There she is, stiff on the bottom of her cage. with the boy bird I bought trying to wake her up. Thank GOD I kept my bird away! I call Jane's over and over and over... finally get in touch with someone. I bring the boy, the cage, the equip., and Caroline to the store where they accuse ME of killing her. They say I must have done something wrong. They blame ~me~, the food I fed them (even though I got it THERE), the water I gave them, the alignment of the stars... everything but themselves. They will NOT refund my money (I can, however, exchange my dead bird for another bird FROM THE SAME CAGE I GOT THE SICK BIRD FROM) and are so incredibly insulting, rude, and just exhibit such DISGUSTING BEHAVIOR (while I am very upset having had to deal with crying kids AND now the risk that my bird, who I have had for YEARS now might be exposed to whatever this other bird had) I ended up leaving with nothing. I was told to come back on Tuesday and they will "deal with me then."

On top of everything else, you know, selling sick birds and being rude, the owner (Jane this time) told me everything that I and avian-veterinarians believe about birds is wrong because, after all, she has had 30 years of exp. Well, 30 years of exp doesn't mean much when you sell birds that don't last a week.

So, heads up. Jane's Birds. WOW. Boo! Right now I am out $237 AND birds. Great."

Post Office

Posted this earlier in my own journal, just joined this comm and decided to post this here too!


 I had the most horrible experience of rudeness at the PO today! I had just sold several of my dolls off and so of course, I had to mail them, so I had 5 or 6 humongous and heavy boxes in my arms at the PO waiting in lien forever to get my stuff taken care of, it becomes my turn, so I go up to the desk and the lady tells me I have to fill out some customs forms. I said, Ok!? She told me I had to go over there (She points to a bare wall). I ask her, Over Where? And she points to the wall again! So then I state, "I'm sorry but not all of these need customs forms, most of them are staying within the US, Can't you process my other packages as I fill out these forms?"
No, ma'am, I can not do that, you have to go over there (points at the wall again) and fill out those forms.

First time poster, hi :]

I have to start out by remembering a time when I was in high school and my best friends and I decided to have breakfast at our favorite diner before school started. There was an older man at the table next to us, reading the newspaper and waiting patiently to be served. His waitress decided that, instead of walking up to him like any other normal waitress would (and should!), she was going to stand ACROSS THE ROOM holding a coffee pot and YELLING "DO YOU WANT A REFILL? HEY! HEY! DO YOU WANT A REFILL? ARE YOU DEAF!?"
Talk about being outraged and embarrassed by her actions even though we had absolutely no reason to be!

and then two nights ago I had the worst time at ApplebeesCollapse )
I've never written to corporate before...I've always thought only crazy, snobby people do that...but I'm thinking about it. Am I crazy or snobby for wanting to do so?

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