November 25th, 2007

Evil Manifest
  • kdorian

Best Buy: Black Friday

Just a note to the management of the Best Buy at the Crabtree Valley Mall in Raleigh, NC:

I've never worked Black Friday at your store, or in fact anywhere. I've never worked at your store at all.

But even I, the lowly consumer who shops there once a year at most, am aware that on Black Friday, people will run from the parking lot to try to jump the lines at the moment the doors open - or when you start handing out tickets for items - unless you do something to prevent it.

You didn't. Then you decided that it would be too difficult to figure out who had really been in line, and just handed out the tickets to whoever was around at the front of the line after the rush.

You suck. And I bet it was just a treat for the people under you to have to deal with 200+ people (who had been waiting for hours) were ABSOLUTELY FUCKING FURIOUS that you let it happen.

Here's a hint: try talking to the folks with heavy jackets, blankets, chairs, sleeping bags, and even tents; they've had a chance to get to know the folks beside them in the last 6 to 18 hours. Also, a security guard. Maybe even a barrier - the local Target managed to keep their line orderly by using a shopping cart barricade.

Edit: Store name corrected from "Best Buys" to "Best Buy"
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I have never once, in my entire life, been called a 'cracker' by a black person, especially a MANAGER, until black friday at our local kmart.

I actually didn't realize what he'd said there for a few minutes... then I just sort of stood there and gaped after him.

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  • xondra

Bad service at bad_service!

Because I believe the comm can be considered a service of sorts.

I don't know what every single person here thinks about the purpose this community serves, or what is the common feeling about it, but I was under the impression that this was a place where people could post words (as they come: angry, neutral, etc.) about a disservice they suffered in some part of the world. However, I've noticed that, as of lately, it's become a community where a group of people has dedicated themselves to shouting "shenanigans", "bs", and "racism" (among other things), at every single post that is not authored by people they approve of. And it's annoying, not only because they use the same single words and arguments every time, but also because it just begs the question: what's the use of making up lies, especially in such a tiny comunity as b_s? Is everybody else a liar? Really? Perhaps these people feel that the other members of this comm are petty humans beings that have nothing better to do than conspire to fill their minds with bias and prejudice.

And if they do think like this... well, some people may be tempted to argue that it's in the very nature of most posts published to be angry and biased, since the people writing these are very angry indeed when writing them! I know this because I've done it, and because other people have done it. Nothing surprising in that.

But maybe, just maybe, I'm wrong.

P.S. I don't care if this posts bombs with negative feedback. I wanted to say it.

A two-fer!

A memo about my errands this afternoon:

To the (manager?) of the Royal Farms store in Gamber, Maryland: If you have a problem with a female customer leaving the bathroom lights on at your store, simply ducking in and switching them off will suffice. There's no need for a snarky "Electricity is expensive, you know!"* I'm well aware of that. But given that probably 15 seconds after you switched off the light, some other woman will probably switch them back on again, and given that turning the lights on and off multiple times in a short period of time will decrease the effective life of the light bulbs in the bathroom, I think it may be more expensive to keep switching the lights on and off. For want of putting in a motion-activated light (you know, like the motion activated water faucet and the motion activated paper towel dispenser you already have), you insulted a paying customer.

Oh, and bucko, I realize doing inventory on the candy by the front counter is necessary, but maybe not the best of ideas when you have a long line waiting to pay, so you're trying to work in the same several square feet of floor they have to wait to pay. Maybe it'd be a better idea to work on that when it's not quite so busy? But if this is the only time you can do it, saying "Excuse me" to the customers you bump into would be a nice gesture.

To the clerk at the Walgreen's drug store in Eldersburg, Maryland. If you are closed for set up, perhaps customers bugging you to come in might go away if you put a sign on the door saying "closed." A sign saying "Walgreen's welcome's (sic) you, Monday, November 26, 2007" is a little cryptic for what you want to convey. Otherwise customers are going to look to the sign to the left of that, the one that says your Sunday hours are 10 to 8, and think WTF?

*I'm aware of that, seeing how I pay my own electric bills. But if I'm having a party, I tend to leave lights on for my guests.