November 14th, 2007

mathnet

There's GOT to be an easier way to earn money

Background: I am disabled; SSDI and SSI are my only income. I ran out of money due to bills, so I decided to go to the local plasma bank and give plasma. I've donated blood before, so I didn't think it'd be too hard.

The bad_service: I went to the plasma bank, and they told me to sign in under "New Donors". I waited for an hour, then they told me they lost the list. I half-watched Transformers until they found the list. I waited through the end of Transformers and all of X2: X-Men United. They called me and three other donors back for the initial screening, the whole "don't donate plasma if you have AIDS or hepatitis or we'll prosecute you" speech. We filled out the paperwork, then handed it to them.

I went back out. Transformers came back on. Finally they called me back for the medical screening.

Dr. Murphy S. Law then informed me that because I am on anti-psychotics, I can't donate. He said the anti-coagulant saline solution might trigger a psychotic episode.

I didn't even get compensated for my time. Total wait time? Five hours.

What really gets under my skin is that I can think of more efficient ways to run the plasma bank then they're doing.

Random side note: I started having severe stabbing pain in my lower right side a couple of hours after leaving the plasma bank. I went to the local public hospital. Total time I was there? Two hours. It took only two hours to get me triaged, tested, diagnosed, and medicated. I made better time in the emergency room than I did at the plasma bank.
cardigans

Follow-up to my question yesterday.

Thanks for all your comments about whether bad teaching can be considered "bad service". I am going to post my story here, but thanks to your comments, I'm also going to check out these teaching communities you recommended. This is with the hopes that I am doing this correctly. Since I have a lot to bitch about, I'm going to put this behind a cut:

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snowy., Moi

I feel like I'm taking crazy pills...

Me: Super Ultra Perky Senior Secretary of a Conferences department at a university. I am paraphrasing a little here, but left in all of the best direct quotes.
Person: They call him.... Tim? He speaks with pure anger, like I ran over his dog, puked on the corpse, and then gave it to him as a gift.

Me: *answers main line* Myusualspiel, this is ladyceleste, how may I help you?
Person: This is Tim *somebody* from the Lanier Corporation (the company we get our copiers from), how is it running?
Me: *perky* Excuse me?
Person: *angry* Did you not hear me?
Me: *still perky* I'm sorry, I'd love to help, but I don't believe I understood the question.
Person: *angrier, with completely mocking* Are you stupid? Do you have a hearing aid or something?
Me: Sir, I'm just trying to figure out what you're looking for, and I don't think I appreciate the attitude.
Person: Well, tell me this, do you have a pen handy?
Me: Yes, I do.
Person: *somehow angrier, and screaming* THEN JAM IT IN YOUR EYE. *CLICK*

1) There's a possibility this person was a copier scam gone horribly wrong. I've had a few of those 'I'm from your copier company, could you verify your serial number?' calls lately.

2) This person is actually from Lanier Corp., even though my contact's name is John and I only ever deal with random people (usually ladies) in the customer service department when we have a problem, and I've only had to call twice in 6 months. But... why so angry at me, Tim?

3) Okay, the line "Do you have a pen handy?... Then jam it in your eye!" is kinda funny in hindsight. I hope I have the chance to use it, though I don't think I ever want to be that angry. Ever.

Starbucks Barista Douchenozzlery

I'm sure this happens to people all the time, but yeah.

I am not the sort of person who goes to Starbucks every day. In fact, when this occurred (last... Thursday morning?), it was the first time in well over two years. I was out of coffee at home and had just enough time before work to stop by and grab a quick cup of caffeinated joy. The conversation with B(itchy cashier girl) is as follows:

Me: Hi! Can I have a small Mint Mocha?
B: We don't have small.
Me: Oh. Um, how about medium?
B: We don't have medium either.
Me: Ok. How about a large then?
B: *sighs loudly and dramatically rolls eyes* Look, we have tall, grande and venti.
Me: ... but those are all words for big! D:
B: Look, dumbass. Tall is small, grande is medium, venti is large. What rock have you been living under?
Me: D:
B: That'll be *insert amount here*

She gives me a large mint mocha. It tasted horrible. I don't know how one messes up mocha + mint, but she managed to do it with flying colors. It was one of those small locations, so she was the only one working. No manager there to bitch to. So I just up and left, and vowed that I was never going here ever again.

Okay- look. I'm sure Starbucks is like superduper popular, but I'm sure I'm not the only person on the planet who doesn't step in there every single day! Back when I lived in MN, I was more into Caribou (they had the delicious Lite Berry Mocha that I could not go longer than a week without consuming). They use small, medium and large. In fact, damn near every coffee shop I've ever been to uses that sizing standard.

Tall : Large height wise
Grande : Spanish for large
Venti : Italian for 20, (probably 20 oz.? Also what I would deem as large)

I am obviously not a regular customer. Don't get mad at me for getting confused by your stupid freaking sizing system that makes absolutely no sense to anyone but employees & regular customers of Starbucks. And certainly don't swear at me after you messed up the order.

I hope you choke.

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(no subject)

Dear Burger King worker dude,

When I ordered a chicken sangwich with extra mayo, and took a bite to find no mayo whatsoever, I politely told you that my order was messed up.

You, in turn, became a snarky cunymuffin and told me 'if I wanted mayo on my damn sandwich, I could find the condiments and put the mayo on my fucking self'.

Not so much love,
The customer chick who was glad she had friends for witnesses and your manager was there at the time so she could watch you get fired.