October 5th, 2007

cardigans

I can't stand the university computer lab assistants!!

When I have a question about how to format the new Microsoft Word 2007 (which i hate with a passion), they never seem to know how to fix it. I work with computers in my job, but they don't have this new installment, and you would think that if they are graduate assistants being paid to do this job they would know how to fix their own damn computers.

Secondly, the rules on the wall say: No food, no drink, no cell calls, and quiet conversations only. So, I would think that this does not exempt the GAs and their girlfriends. Right now, the GA's girlfriend is eating an apple (which everyone knows makes loud crunching noises), yelling at someone on her cell phone, and drinking a pop.

The same thing happens in the other computer lab that I go to. The GA talks on her cellphone and cooks these really nasty-smelling TV dinners to eat at her desk.

I sent an email to the head of the building, but I doubt anything will be done. This frustrates me so much! 


**Edit** 

After many comments from people who actually work in computer labs, I can see how many of them are treated when it comes to new programs being installed. I can see how it's frustrating on both sides. It just really annoyed me this morning.
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fairy amulet

Update on crappy florist experience.

Update to this post:

http://community.livejournal.com/bad_service/1400599.html#cutid1

So my sister mailed off a letter to the owner of the florist about the bad experience with her wedding bouquet. She included the picture of the bouquet falling apart.

She got a call today from the owner. He was very unhappy about how she was treated, apologized repeatedly, and offered to do the following things:

refund the cost of the bridal bouquet.
send her and her husband flowers on their 1st anniversary.
send flowers to her and our mother.
send gift cards.
send coupons.
let her come to the store and personally pick any arrangement she'd like and take it home, free of charge.

I think she's going to opt for the refund of the bridal bouquet.

He said that the florist who handled the problem never should have treated us that way, that she was completely wrong in copping an attitude, and that their policy is that if a customer has problems with the flowers, they are supposed to go to the venue and fix them right away. He said he would be pulling her into the office after the phone call and having a conversation with her about her customer service skills, and the fact that the bouquet still fell apart even after she "fixed" it.

My sister is satisfied with the way the owner has handled things. I'm glad he personally called her and didn't just send off a form letter and a gift card, or some crap like that.