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August 4th, 2007

Hooray for nepotism!

So. I joined this community because I remembered a bad_service from a while ago.

Anyway, my family and I went to a restaurant near our house for dinner. This is a rather small restaurant, and is family-operated. The waiter takes our food, we get our drinks, and everything is fine.

...Until this group of 20-somethings who comes in after us and sit down. They're loud and obnoxious. It's obvious that they're friends with the staff, because immediately the manager comes up to them and starts chatting with them. They get their orders taken.

 About 10 minutes later, when we should've started getting our food, the waiter brings out their orders.  I understand that sometimes people who come in after you get their orders first because it's easier to make. Fine. So 10 more minutes goes by and the waiter brings out more of Other Table's orders. We're all pissed as well as hungry. My mother goes up to the waiter and asks when we'll get our food. He tells her that our food will be there soon.

Sooo. 5-8 more minutes goes by and we still have not received a single one of our orders. We decide to just leave. The manager tells us to wait a little bit more and she'll give us our food for free to-go. We refuse and leave.

Nearly half an hour and we never got our food. We've never gone back to that restaurant again, needless to say.

Lonestar in Peoria, IL

Last night I went to Lonestar Steakhouse with my boyfriend and two friends. The wait wasn't too bad, and we thought we got lucky because the wait is usually 20+ minutes on a Friday night.
We were seated at a booth and we waited, and waited, and waited. No waitress, no drinks, no nothing. There was no one in the booths around us but there were some tables close. People that hadn't been seated before were getting seated and their drinks.
Finally someone walked by us and we stopped them asking for our waitress/waiter as we hadn't seen anybody. The man said she would be right with us.
We wait some more. Now one of the closest tables has ordered and we still haven't seen anyone.
The man that we stopped before, we stopped again. This time we asked if there was a manager as we still hadn't seen a waitress/waiter. He told us he would get one.
The people at the table now have their food and we haven't seen anyone, not even a manager.
Finally, one walks by and we stop him, telling him of our situation. He says he will find her, and off he goes.
Another few minutes pass - no one.
On the way back from the restroom my friend and I see the manager and we confront him, asking if we could expect a waitress sometime tonight.
Instead of apologizing he accused us of harassing his staff.
Really because besides him and a bus boy we hadn't even SEEN a staff member. So how exactly were we harrassing them?
He then said we were loud and drunk.
OK two (noticeably) pregnant women and two men who haven't even been served drinks are drunk how?
He then kicked us out. On our way out, the hostess said, "Oh, those are the ones I sat in the area with no one serving! There is an open table for them! I've been trying to get *someone* to find them for me so we can move them!"
The manager said don't worry about it, and outside threatened to call the cops on us.
Well how convenient for us that my friend's boyfriend IS a cop, and told him so. He even pointed to the Police SUV in the parking lot and said, "That's mine. You wanna go for a ride?"
The manager went back inside without another word.

NEVER in my randomly bad restaurant experiences have I ever experienced anything like that. You made a mistake so you kick people out? Tell me how that seems fair!

Bad paperboy

This one is a few years old, but what the heck.

Now some of you may be asking "But OptimusShr! How can you get bad service from a paperboy?" Read on and see.

So my family subscribes to an evening newspaper. It usually comes in the afternoon and we never had a problem, for a while.

After we moved to our current address (Which is spittin' distance from our old one) things, started to go wrong.

The first sign was when the paper started showing up later on at night. This, while annoying, was not a major problem. Our major problem was worse.

The paperboy never provided a cover for the paper on rainy days so we would often find the paper soaked to the bone from the rain and would have to wait some time before it would dry.

The final straw came when we brought the paper up after a snowstorm and found GIANT WAD OF SNOW between the pages. The wad and the wet spot were about the size of a fist looking at the back or palm area. We then canceled our subscription and bought that paper at the store for the same price and avoid having to wait for ages or have it soaked.

The paper then contacted us and said there was another delivery person in our area we could use. While we were skeptical, we gave it a shot.

Never had a problem since. It is always early and never uncovered during a storm.

I officially hate Verizon Wireless.

I'll apologize ahead of time for the language I used in this. I'm still really upset/annoyed.

I got my Verizon wireless bill today. I have 850 minutes per month to use. This month I used 879 minutes. So I should be charged 29 minutes in overages, right? NO. WRONG. Verizon billed me for 179 overage minutes for a total of $150 dollars! (how does that work? Was I paying close to a dollar a minute in overage charges? That's NOT what's in my contract.) I would have had no problem paying the 29 minutes in actual overages. Too bad Verizon decided to use their own special type of math instead.

Can someone possibly explain to me how 879 minutes used TOTAL with 850 allowed = 179 minutes in overages?

I called and complained and was on the phone for 45 minutes. The first girl just didn't get it so I asked for a supervisor. The "supervisor"/second girl started off saying there was nothing she could do and told me it was billed correctly. She FINALLY credited $100 after I told her I wanted to cancel my account and would be telling everyone I knew how disgusted I was. I gave in and accepted that deal (though I was still paying for about 60 minutes more than I should have) because at that point I was tired of arguing. I will still be writing a letter and will also be telling anyone who will listen. It's shady business practices and completely unacceptable in my opinion. Six years with the same account (that is always paid ~3 weeks EARLY) and this is how I get rewarded?

Fuck you, Verizon Wireless, fuck you.

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