Ok... long-time-ish lurker, first time poster. I'm usually pretty laid-back about service, and haven't had anything worth posting about on here.

Until this past week. My auto loan is through Chase, it's fairly new [only got the car Mar. 31] and it's my first ever loan like that. Like, ever, really.

My first payment was about 5 days late. I'm not proud of it, but it happened. I also set up online auto payments so it wouldn't ever happen again. The problem I had was the 'agent' who holds my loan, or whatever - extremely rude, was acting like I was a failure to society or somesuch because a] I work nights b] I had rehearsals for a play all that week and was letting a lot of stuff hit voicemail on the phone.

So I paid, and went on my merry way. Only not. May 30th, I get a phone call from him saying "gloraelin call me !IMMEDIATELY! at [number]!"

I do so. He claims the account is NOT paid, there's been legal action served on my car, oh, and it's gonna get repo'd in 22 days if I don't pay. Oh yeah, and he can't do anything about it over the phone, I have to go to a branch to figure it all out. I inform him I did pay, I got a confirmation number and everything. "Oh, it was reversed. No idea why. Go see a banker."

Rather scared, I headed off to find a branch [also rather pissed because I'd had rehearsals that day and still had to work that night] to sort it all out. I find out that a] there's no legal action on the account, b] much less a repo, c] it had been reversed the DAY BEFORE, and there was no way anything would have been done that fast, again, much less a repo d] I can pay in a couple of days when I get my paycheck. I'm not living check to check, but I had something very unexpected come up and needed the extra few dollars to fully cover it. As it turned out, the reversal WAS my fault, since I had missed a number in the check

So. All in all, this agent asshat has lied to me, threatened me with a repo, bullied me, and treated me like a piece of garbage, all so I'd pay. I do realize I'm in the prime age group to not pay bills [I'm 22] but I'm actively trying to build credit, dumbbell. The late payment would have been the ONLY one - again, set up autopay.

I'm thinking of trying to change from him to someone else who'll hold the loan, but I don't know how to do that at all. He just ... irritates the crap out of me. GRRR.

Dear inconsiderate asswipes,

Yes, I have three children. Yes, all three children are under the age of 4, although the oldest will BE 4 in November. Yes, I'm pregnant again.

Yes, I was taking birth control. No, I'm sure I didn't miss any days. Yes, I'm sure that these kids are mine, that I want them, and that I DO want kid #4 (who we've finally picked out a name for).

SO FUCK OFF, ASSHOLES...and stop treating me like shit JUST BECAUSE I WANT A LARGE FAMILY!

No love,
The very pissed off mom
---------------

To explain this rant...

I picked up my WIC checks and headed out to get some stuff. The cashier I got was a youngish woman, probably early to mid 20's (I'm guessing here...she had a ton of make up on and bleached blonde hair and I'm horrible with guessing ages correctly if they've done that). My kids behaved themselves (for a change...the girls are notorious for being little brats at times), were very polite, didn't touch anything, and were just waiting patiently for mommy to get them their apple juice.

This woman asks me if I'm baby sitting. I tell her no, that all three of these kids are mine. I have to give her my ID with my WIC checks, so my birthdate is pretty freaking obvious on my driver's license. She stares at it, and then at me, and then back at my license. Then she makes some comment about me looking pregnant to her bagger. Not to me...to her CO-WORKER. Me being the way I am, I told her that I was pregnant. She asked me point blank if I'd ever heard of something called birth control.

I had my groceries at that point, so I just walked off. I went to the service desk and complained about the cashier to the manager. The manager said he'd take care of it, and was in the process of telling her off as I walked out. The kicker? She made a comment that pissed me off even more as I walked out. "She's a fucking bottom feeder, *insert name of awesome store manager here*. She's just having kids so she can stay on welfare."

FUCK YOU, BITCH! My husband doesn't make enough money to support a family of five. I don't like being on welfare anymore than you like seeing me on welfare. I can't wait to get the hell out of this area and into one where the cost of living isn't so fucking high.

(cross-posted wherever)

I think I've been scammed, or that the plumber was just completely incompetent.

I'm not sure which this story is more of, but it's a good combo of customers_suck and bad_service, so I'll cross-post it to both, and if it should be more appropriate for one community over the other, I'll delete the latter of the two.

I went on a food run for my coworkers and I to McDonald's just before they switched over to the breakfast menu. I place my order and pull up to the truck sitting at the first window in front of me as well as... a pedestrian.

I make sure I'm several feet behind this guy for safety measure. The truck pulls up the 2nd window and the pedestrian starts talking to the lady at the window and she proceeds to accept whatever order he has and his money. I just kind of stare at this guy and he pays and proceeds to the 2nd window.

I pay and have to move up the the 2nd window as well, and unfortunately my food is ready first while he's chatting with the person manning the 2nd window. I have to pull up and instead of him moving a comfortable distance away from the window while I pull up, he pushes himself against the wall between it and my car. The girl hands me my food and he cracks a joke, "OHHH! YOU HIT ME!" and laughs.

NO, not funny.

Because I didn't want to be in & near that situation any longer, I proceed to drive off without checking the order. They left out one of my coworker's double cheeseburger, but they luckily didn't charge me for it (after checking the receipt that I had left in my car).

I've been having a rough day, but I'll try to be brief. Two stories.

( Mexican restaurant woes and mislabeled sodasCollapse )

Tonight I had dinner with my elderly parents and the waitress was pleasant enough while serving us. However, she brought my mother someone else's dinner which wasn't even remotely similar to what was ordered. The food was taken away and replaced with what my mom did order except it had carrots instead of fries. The waitress said she had her down for carrots but returned with a freshly cooked and very yummy plate of fries. For the rest of the meal the waitress was attentive but not overly so, meaning she didn't offer to refill my iced tea until I was completely finished with it and my meal. However, I didn't need a refill so it's not a big deal. The sucky part came when my dad paid the bill. Dad has had some minor strokes that affects his memory. He doesn't drive anymore and we have to keep an eye on him because he gets confused easily. For Dad, a 10 percent tip is good, eight percent is normal. How the heck he figures eight percent is beyond me but I've checked it with a calculator and he's pretty consistent. Anyway, he pays the bill with a credit card and with the waitress acting as cashier, he adds two bucks (eight percent again). The waitress thanks him but she is clearly not being sincere. Not nasty, not sarcastic, just with a "thanks for nothing" type attitude. What she didn't know is I left four bucks on the table so she ended up with a more than 20 percent tip she didn't deserve and a desire to never return.

On a related topic from a different restaurant the credit card bill arrived with a different total than the receipt Mom kept that clearly had the amount of the tip and the total amount authorized. Apparently, the waitress there also didn't like Dad's ten percent so she upped it to about 18 percent. Don't know what happened after I informed the manager but he was definitely not happy.

Why is it people think they are entitled to extra money because they choose to work for a below minimum wage? Why does getting pie and coffee in a diner require a tip while pie and coffee at McDonald's doesn't? Where is the line that divides competent work and exceptional service and why do both deserve the same gratuity? I know restaurant workers and others depend on tips because their earnings are irratic but doesn't the same thing apply to those who work on commission? Why is a tip "required" for one but not even considered for the other?