May 19th, 2007

figment

Bad Hair Cut

The other bad hair cut story reminded me of this one which happened probably around 6 years ago. I wanted to get my hair cut and blown straight with it flipped under at the bottom. Not too difficult, right? Well first of all, the way the hairdresser measured how much she was going to cut was by pressing her chin down on the top of my head and pulling my hair as straight as it would go. I kept saying that it hurt and asked her to do it lighter, but she didn't.

The haircut ended up being about 2 inches shorter than I wanted it, but whatever. I asked her if she could do a "pageboy" style flip and she said "Oh, but you would look so much better with a regular flip!" I declined, and asked her to do the one I wanted. She then said "Okay well let's just try it like this first to see how it looks and if you don't like it I can change it back." I decided to humor her and agreed.

After my hair was flipped, she started spraying it all over, heavily, with hairspray. Then she asked how I liked it. I said "I don't really like it, can you please flip it under?" And she said "No, sorry, I already sprayed it."

Then she turned to my mom and said "See, just like she wanted!"

I wanted to smack her.

Twofer: Disney Florists and Einstein's in Atlanta

First, Disney Florist. I paid more money than I should have for a gift basket for my husband and son as a surprise when they checked into the Caribbean Beach Resort, a hotel on Disney World property. The Disney florist - which has a contract with Disney World to deliver Disney crap to people in the Disney hotels- didn't deliver the gift basket yesterday. I called this morning because my guys were checking out, and the florist told me that they didn't deliver it because I didn't put a street address on the online order form. I put "Caribbean Beach Resort at Walt Disney World" and I put the city and zip, but even the Disney World website doesn't have the street address to the hotel. Besides, I figured a company that delivers crap to Disney property hotels would know a) where Walt Disney World is and b) the location of one of the dozen or so hotels are that are located on Disney World property. At a bare minimum, they should have called me last week when they gladly charged my credit card for the order, if the street address really was such a problem. I gave them my home and cell phone numbers. They also could have emailed me. They made no attempt to contact me. I've tried to get in touch with someone to straighten out my bill, but so far no luck. I was told that somebody would contact me this morning; it's already noon, and I'm still out about $100 for something that was never delivered.

I bought a smaller gift basket from them before and added a balloon, and they never delivered the balloon even though I was charged for it. I wasn't too bothered by that mistake, but complete non-delivery? Give me a break. The woman at Disney wasn't even apologetic. The last time I ordered from them I didn't put a street address on the form either - I just put the name of the Disney hotel and the zip code for the city.

This morning, I went to eat at Einstein's on Juniper in Atlanta, GA. I'd heard great things about it, but the waiter was horrible. In fairness, it's probably just the particular waiter from today, but the experience was so terrible I just asked for my food to go. I didn't realize their brunch entrees came with a side, so I said something like, "Oh wonderful! I haven't even considered yet!" Before I could open my mouth to tell the jerk what I was going to order, he said, "It's just a side, that's all. Just pick one." I looked up and he was rolling his eyes. I picked the fruit. He came back to check on the table in front of me, but he walked right past me and didn't say a word. I decided at that point that a snobby waiter wasn't going to ruin my day, so the next time he came by to check on the other table I asked for my food to go. This seemed to infuriate him. He acted like nobody had ever asked for a to-go box before. He never brought me utensils or a napkin, and once he brought me the box and the bill, he was nowhere to be found. So I had to dump my food into the to-go box without the aid of a spoon. It was pretty disgusting.

I get peeved when wait staff don't say "you're welcome" when I say "thank you," which he didn't do either, but this dude was too much. The food wasn't even that great. It was fine, and pretty good for the price, but definitely not worth the hassle of that waiter. I think his name was Quentin - if you want to avoid a similar experience, avoid that guy.

Edit:The woman I talked to this morning was from FTD's answering service and didn't work for the Disney florist. I got my money back this afternoon (yay!), the Disney florist folks were ridiculously nice and apologetic, and it turns out the castmember who accepted delivery at the resort failed to deliver the basked to my husband, and didn't notify the front desk of its arrival. So, the error wasn't on the part of the florist, it was on the part of the hotel. A word to the wise: the florist said she's been having a bunch of non-delivery problems at various Disney hotels, so if you're going to use the Disney florist, I recommend calling as soon as you can and checking up on the resort the day of delivery if you can.
Simon - Go away.

Ticketmaster/ticketmaster.com

I had a REALLY bad experience with ticketmaster.com this morning.

This all started a few days ago. I bought a concert ticket in a pre-sale. It was a decent enough ticket, but I thought I could get a better seat when the actual sale started at 10 am this morning.

10 am Saturday morning (today) rolls around. Sure enough, I did get a better seat. I don't need two tickets to the concert I'm going to since I'm planning to go alone. That means I need to sell the first ticket. Through some research I did prior to this morning, I saw that ticketmaster.com has this new service called the TicketExchange where people who have bought tickets from Ticketmaster can re-sell. All they need is a valid credit card, checking account, and the numbers off the barcode of the ticket being sold. Easy enough, right?
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None of that sits well with me at all - is there someone that I can/should contact about this?
  • Current Mood
    irate irate
haptro

(no subject)

This happened to my place of work at the beginning of the year. I work at a pharmacy in Australia. It is a member of a small group in my state. Small as in 6 stores. At the end of every month, we send out a turnover order to all the companies we order script medications from. This order should cover what we dispense for the month.

This bad services concerns Sanofi-Aventis...

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Eventually, the order actually arrives. I don't know if we ever recovered any money off them.
Valentina

(no subject)

Apparently, there is some big Nascar race this weekend at Lowes Motor Speedway in Concord, NC. I couldn't tell you which one as I despise Nascar, but I know there is one. Everything is decorated for it and the amount of people in the city has friggen tripled.

And I decided that I needed to pick up lettuce and milk today. At the Super WalMart. In Concord. Right next to all of the hotels. Not my brightest moment. I should have stayed home. (Well, except I needed the milk.)

I waited in line for a half an hour. Seriously. This isn't one of those instances where it just feels that long (because that's the way it usually works), it really was a half hour.

Why?

Because even though the place is flooded and it's one of their busiest weekends of the year, outside of Black Friday or anything else around Christmas, they only had 3 lanes open. Out of 25 lanes. I'm not entirely sure why.

Initially, I assumed that it might be because they had a hefty amount of call ins and were under staffed. Except the place was crawling with employees. I assumed that maybe the other lanes were out of service, but I was informed that they weren't. That and they started opening up the lines just as I was finally checking out.

So, I've got no idea.

I don't mind waiting when things come up. But I do mind waiting if there is no need to.