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April 26th, 2007

I do not know if this is more Bad Service or Bad WTF roflmao


Last night it was determined that my family wanted Pizza for dinner.  We decided for once we might like to try ordering from our local Papa Johns.  Ok, we do not order from them hardly ever due to the fact that it takes them about an hour and a half to cook and deliver the pizza to us.  Granted, if we lived a long ways away I would understand but it is a 10 minute drive. 

Anyhoo, getting back to the wtf part.

We call, and through a brief conversation between the order taker and my husband it has become determined that if we wish to order the deal we found online we will have to call their tech support to get them to fix thier website.

HUH?

Seriously,

I can see how this would work out

Husband:  Hi I would like to order pizza
Tech Support Dude:  Ok, you can call blah number or your local store.  We just do tech support.
Husband: I understand, I was told by the local store to call you, tell you your website is broken, to fix it, so i can order my pizza.
Tech Support Dude: Ok, I will put that into the cue, do you expect your pizza some time this week, this could take awhile......

On a side note I would like to mention that we were not confused at all about the possibilty of them suggesting we contact thier hotline to order pizza, or ordering the pizza online.  It was actually suggested that we call thier tech support to tell them they had an issue.

Dear Netto checkout person,

Yes, the crying baby at the next till is annoying. However, babies cry. This condition is not, as you seem to think, confined to "bloody Asian brats*". Yes, the mother was having trouble keeping it quiet while paying for and bagging her shopping. However, this is probably more to do with her trying to do three things at once, than being "another bloody lazy Asian bitch."

I came to get my shopping, not a racist rant. Just because I share your skin colour does not mean I share your prejudice.

The Unimpressed Shopper.

[*Asian being Pakistani/Indian - i've been told before it's not used the same way in other places.]
Argh.

Dining hall where some stuff is cooked to order.
At the pasta station, the sign says:

"Pasta with meatballs and vegetables: 1/2 order $3.75, whole order $5.75"

So, the guy asks me what vegetables I'd like. I tell him, and he starts them sizzling. I then tell him I'd like a half order of pasta.

He tells me only three vegetables come with the half order, and since I got more, I can't have the half. I'm like "Ok. Didn't know. Whole order is fine."

And here's where the bad service starts-- he just keeps going on about how I should have told him before, and that only three veggies come in a half order, and that he has to stick to the rules, I should have told him before, only three veggies come in a half order... he repeats all those more than three times each. I wasn't protesting getting a whole order, I wasn't saying a damn thing.

I replied "Ok, I'll know for next time" or nodded the first round of this, but when he started repeating himself I started getting annoyed. But I just don't say anything, it's not a big deal.

My friend Yoli comes over, since she was treating me to a glamorous dining hall lunch. She has time to finish her food before mine is done.

Then the guy asks if I want meatballs, which I do. He puts two in the pasta.
He gave the customer before me 5. And he hadn't asked for extra.
I ask why he gave the customer before more than me, and he starts yelling about how he always follows the rules and how I'm trying to get extra vegetables and all this shit and people are starting to stare. Yoli doesn't put up with that kind of crap, and watching a 6'5" 40-yearold argue with a 5'2" 21-yearold...

Then the last touch:
"Do you want it to go?"
"No."
"If you want it to go, you always take a go box from the stack and place it open on the counter, like so. That's how I know you want it to go." WTF?
"Yeah, I don't want it to go."
"Well, how was I to know that?"
"Because I didn't place a plate out and because I said 'No' when you asked me."
"Well, I can't read your mind and I have to follow the rules and (etc.)"


ARGHH. Getting more pasta ==> ok, fine.
Getting screwed over rudely ==> no.
This is a crock of something, all right.

I needed a new laptop carrier bag. I have a Comdex briefcase, but it's Ugly. I have a different case, but it's awkward to carry and makes me look like a little girl with her mother's briefcase. So I decided to scour eBay.

I bid on and won this Targus Radiance bag. Cute, good handles, sounds and looks like there will be an interior pocket to stow accessories. And I could probably use it as an everyday tote bag, too.

This is the tote I received, only it's pink crocodile. There are no metal feet (like in that picture), and the only compartment is the padded main compartment, which does have credit card slots, pen loops, and a cell phone pocket -- but that's it. No separation for anything else I might tote. Plus, it's long and unwieldy and therefore not really good for everyday use. So NOT what I ordered. The seller is disputing it, saying that she didn't misrepresent the bag. I think not. She refuses to refund anything more than the purchase price, and she won't give me a refund until I give her a tracking number.

Personally, I think she should be refunding the purchase price, shipping to me, and return shipping, because she misrepresented the item! Pictures of the actual tote, behind the cutCollapse )
Edited to add: After filing a dispute with PayPal, the seller has refunded the full price and has agreed to pay for return shipping once I send her a tracking number.

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