Big Toes, X-Rays and Incompetence Oh My!
My tale of woe and frustration, I will try and make it short.
So to sum it all up, I'm pissed at everyone all around. I didnt have an x-ray done for the hell of it, as I am sure most people do not have x-rays done for fun-I have a possible problem that needs fixing.1) The Diagnostics Center should have informed me to go to the hospital to have the x-rays done because they knew their computers were down and they would not be able to send the information. 2)They need to fix their computers systems to include a back up plan, it's not that hard and seems to me it's quite essential considering they are working in the medical field where the transfer of information is extremely important. And for that matter it would not have been that hard for the radiologist to hop in his car and drive the three miles to the Diagnostics Center to read the x-rays and get the information in the hands of the people who need it. 3)I do not enjoy getting dicked around on the phone by some snooty receptionist.
A simple x-ray diagnosis that should have taken at most 2 days has instead turned into what will be at least a 5 day fiasco. Part of me wishes I had sucked it up and stayed at the ER, because even though it would have cost me more and I would have been dealing with a different sort of incompetence, I would have at least known what in the Hades was going on with my toe.
So to sum it all up, I'm pissed at everyone all around. I didnt have an x-ray done for the hell of it, as I am sure most people do not have x-rays done for fun-I have a possible problem that needs fixing.1) The Diagnostics Center should have informed me to go to the hospital to have the x-rays done because they knew their computers were down and they would not be able to send the information. 2)They need to fix their computers systems to include a back up plan, it's not that hard and seems to me it's quite essential considering they are working in the medical field where the transfer of information is extremely important. And for that matter it would not have been that hard for the radiologist to hop in his car and drive the three miles to the Diagnostics Center to read the x-rays and get the information in the hands of the people who need it. 3)I do not enjoy getting dicked around on the phone by some snooty receptionist.
A simple x-ray diagnosis that should have taken at most 2 days has instead turned into what will be at least a 5 day fiasco. Part of me wishes I had sucked it up and stayed at the ER, because even though it would have cost me more and I would have been dealing with a different sort of incompetence, I would have at least known what in the Hades was going on with my toe.