Last.fm - how do I make it stop?
I had a problem with the last.fm player, and filled in the little email form for assistance. Shortly afterwards, I received the following email:
Hi,
Thanks for contacting Last.fm. We personally read every message which we receive and endeavour to answer as many requests as possible.
Please bear with us until a member of our support team can see to issuing a reply to your question, or comment.
Regards,
The Last.fm Customer Service & Support Team
All good, right? Nice little form email, telling me they got the message.
Fast forward to a few minutes ago, when I got back to my place to discover that their system had sent me the same email another 5 times, once every hour, at 8 minutes past. Each with a different ticket number.
I get that they want me to be patient, but spamming me with form letters is not the way to go.
Hopefully, it's just a computer glitch, and it'll stop soon.
ETA: And here comes #7, right on time.
ETA#2: I've woken up to discover that I received another 9 overnight, for a grand total of 16 so far.
ETA#3: And now the player appears to have fixed itself, so I don't even need their help anymore. Awesome.
Hi,
Thanks for contacting Last.fm. We personally read every message which we receive and endeavour to answer as many requests as possible.
Please bear with us until a member of our support team can see to issuing a reply to your question, or comment.
Regards,
The Last.fm Customer Service & Support Team
All good, right? Nice little form email, telling me they got the message.
Fast forward to a few minutes ago, when I got back to my place to discover that their system had sent me the same email another 5 times, once every hour, at 8 minutes past. Each with a different ticket number.
I get that they want me to be patient, but spamming me with form letters is not the way to go.
Hopefully, it's just a computer glitch, and it'll stop soon.
ETA: And here comes #7, right on time.
ETA#2: I've woken up to discover that I received another 9 overnight, for a grand total of 16 so far.
ETA#3: And now the player appears to have fixed itself, so I don't even need their help anymore. Awesome.