December 19th, 2006

Me - Flirting with the camera.

Can anyone help us with our problem with Daimler-Chrysler?

I'm hoping that someone here has any suggestions about what we can do in this situation.

3 years ago my husband and I bought a Daimler-Chrysler program car, a 2002 Dodge Stratus.  It had 7000 miles on it and we purchased the extended warranty for it.  Almost immediately after purchase the car started having problems.  There is some sort of electrical problem with the fuel-injection system that causes the engine to flood and the car to stall. 

Over the years we’ve taken the car in for inspection I don’t know how many times, at least 10, probably closer to 20 times.  My husband’s brother, a mechanic, even put a sensor on the car to record what was going on with the electrical system when the problem occurred.  That’s how we found out that the engine was being flooded.  None of the Chrysler mechanics could figure out the problem, so it was never fixed.  The warranty has expired now.

We did contact several lawyers in the attempt to have the car replaced under the Lemon Law, but they wanted money up front and a guarantee that they'd get paid even if we lost the suit, and we just didn't have that kind of money.

Recently the Chrysler dealership we’re currently using told us that they now know what the problem is and can fix it, but we have to pay for it because the warranty is expired.  We argued that the problem manifested itself while the car was under warranty, and we have all the service records from all the times we took the car in the shop to try to fix it.

We’ve contacted the Chrysler Customer Service department twice now and gotten nowhere.  “This car is no longer under warranty and we will not cover repairs.” They tell us.  We’ve told them that we have the paperwork to prove what we say is true, but they don’t care.  What can we do?

fayecute

Bad mail carrier! Hello ID theft!

So I've never been fond of our mail carrier. The few times I've run into him at the mailbox he's been curt to a simple "hello" and has lost mail for us a couple of times. One time was my boyfriend's birthday present from me of a set of cufflinks, which eventually (after buying a replacement pair) wound up sitting on our doorstep one day. This tells me that despite his claims to the contrary, he just put them in the wrong mailbox. But once I got them, I really stopped caring. It's probably not easy to deliver to apartments with a huge group of enormous mailboxes and get everything right.

So apparently yesterday he said "fuck it" and stopped trying.

When I went to the mailbox at six last night (and he was nowhere in sight), what did I see but a US Postal Service mail bin. And in it? People's effing MAIL. I searched through to make sure none of it was mine and found that it belonged to several people at the complex. It was like he just stopped delivering in the middle and left the mail there to be stolen! We've got huge identity theft issues in our area, and now at least I have some idea why.

Grrrrrr

At least when I called the USPS, they took the complaint really seriously. Very nice service on the phone.

Edit: they forwarded it to the local post office, who just called. They asked lots of questions, so it seems like they're doing a real investigation. Unfortunately, he did ask whether I just left the mail out there, which I did (the apartment office was closed and I wasn't comfortable putting it in my apartment) and now I feel kinda guilty.
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Kristin profile [SQ default]

possible update on earlier post

so in a possible update to this post, my friend posts to her LJ saying she got an garbled automated message that a package was being held in the process of "clearing it". whatever this means. like they think something illegal is in there?

dear customs:
please to explain how a fun-fur style scarf, some earrings, a crapload of funky toe socks, Tinkerbell notebooks and a set of Tinkerbell pens (i believe that's all that's in there) are in any way, shape or form illicit or illegal.

give Rissa her damn package and stop fucking around.
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