I don't have much of a leg to stand on for the primary charges either, because I did do it, but after I got this letter it has stopped. I'm not going to lie or deny it or lie to my RD, but I really wish I hadn't had done it.
This is my vent/terror/bad service.
Yes, I know you are probably getting eight thousand questions a day about Playstation 3 and Nintendo Wii. I know people want to know if you have them, and if you know when your next shipment will be. And yes, I am one of those people.
I know you work hard and don't get paid enough. But these are still questions to which I would like answers. I don't know how many people you have already talked to, but since none of them relayed their information to me, I still need to ask you.
But I get it. I know what it is to be asked the same question tons of times. Which is why I made a concentrated effort to be super-polite, say 'excuse me' nicely, talk quietly and, when you told me you have no more Wii systems and are unsure when you will get more, thank you for your time, smile and go.
Most of you were nice, but the ones who were abrupt and rude: What gives? I know you must hate those questions, but with some of the hottest toys of the year, you know you're going to get them! It is your job to answer said questions, it is my job to be a nice, polite customer. If I do mine, can you please not bite my head off?
I don't get why there are empty boxes and no systems. Some did not say 'display only,' some did. So when I saw the ones with no 'display only' tag, guess what? I thought you might have some behind the counter. Snapping 'no, we don't have any more, those are EMPTY BOXES!" like I'm an idiot doesn't help. I KNOW they're empty, that wasn't my question.
I know you're tired, but if I'm being polite, can you at least try not to snap at me?