November 14th, 2006

Valentina

(no subject)

It wasn't terrible service. Just sort of not great service.

I was at my local WalMart. Which is packed at any given time. I am one of those fortunate people that the only time I go to WalMart is when I've got plenty of time. So I don't stress about lines or anything. I usually just pick one and figure I'll get there when I get there.

I get in line and there are two people in front of me. A man (incidently, the pastor that married my husband and I) and a little old lady. The cashier is a fellow I recognize and I instantly cringe. I'd been in his line before and swore up and down that I wouldn't get in it again. But I'm a fair person. I thought I ought to give him another chance. And he's taking forever. He's yapping at the pastor who I can tell just wants to get out of there as he's not exactly the small talk sort. And the cashier guy is still yapping.

The little old lady turns around, looks at me and says, "Jesus, this kid talks more than a woman." (Which may possibly be the second best ever phrase that has come out of an old lady's mouth in my presence. The first being a reference to popping one's cherry.)

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BCR 18887142338

For several days, since last week, I've been getting phone calls from (Caller ID says) BCR 18887142338 with the actual phone being 619-374-0126. No idea who it is so I Googled them but nothing came up under BCR or the 888 number however, Googling 619-374-0126 yields this result. According to the majority of complaints, this company is a fraud and try to get people to pay on either non-existent claims (such as EBay accounts) or on Cingular/AT&T accounts. I decided to answer the call today due to the fact that I DID have a Cingular/AT&T account and wanted to see what this was about. I answered and was prompted to remain on the line for the next available representative, so I waited a minute (which goes to my annoyance that YOU called ME, so don't put me on hold with your automated system). At any rate... the conversation (no names have been changed but my phone number is of course not made available to the public):

Me: Hello?
Rep: Is Mr. Zander Kington available?
Me: I'm sorry but you have the wrong number.
Rep: Is this ###-###-####?
Me: Yes it is but there is no Zander Kington available at this number.
Rep: Are you sure?
Me: *thinking of course I'm sure of who lives here!* Yes, I'm sure. *amused*
Rep: And with who am I talking to? (Yup, she said WHO not WHOM.)
Me: Why you're talking to me of course but I'm not a Mr. Zander Kington. I'm not even a Kington at all.
Rep: Are you his girlfriend?
Me: *laughs* Uh no, you have the wrong number. Obviously this Kington gave out a fake phone number to whatever it is he applied to.
Rep: Oh okay. Thank you for your time. *hangs up*

The phone call wasn't exactly bad service BUT it's pretty annoying to get someone questioning who you are and pretty much making you feel as if you're lying to them (which is what her tone was). I know that people DO lie about if so-and-so is available, especially when it comes to collection agencies, however at the same time they shouldn't keep pushing the matter. The conversation took less then two minutes but it was still an annoying two minutes. What's more is that it seems as if this particular company has some aggressive tactics. Hopefully, I won't be getting daily phone calls for a person who does not reside here let alone someone I never heard of before!
Brak

Hair Salon Woes

My hairdresser recently moved salons (by recently I mean in the last year), and since he has moved I have had NO end of problems with the girl that makes appointments and answers phones there. Her recent performances however, have annoyed me so much I am on the verge of changing salons totally. My hairdresser and I are personal friends, and I LOVE what he does with my hair, which is why I keep going back, but I am trying to figure out what to say about this that might actually garner some results. Collapse )
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    annoyed annoyed
sunglasses //

bad table service

hello!!

first time poster, long time lurker :)

(i'll cut if this is too long!)

&i have a story about my dinner outing on saturday night, in which my fiance &i, only with two of my girlfriends, went to a restaurant in north adelaide called the pink pig.

my friend had rung up a few days prior to make a booking for 7.30. so we all arrive at 7.24pm &are told 'take a seat at the bar and we'll not be long' by the waiter who was running around looking pissed off &run off his feet.

at this time, there was about a dozen other people in the little waiting area, obviously waiting for a table as well. &the place was packed, with two spare tables of 4 that i could see..

so at 7.50pm, and having asked a waitress twice for a table, we were finally seated &handed our menu's.

two girls were seated nearby not five minutes later (this is important).

the waiter came &asked us if we wanted drinks.. we ordered drinks &continued looking at the menu, which took a total of 5 minutes to decide. but it was another 10 minutes later, when a waitress came &took the drinks AND food order for the two girls seated nearby, that we snagged her down &she obviously saw the menu's on our table still &said (surprisingly) "oh!! would you like to order now?"

...

so by the time we'd ordered it was about (guessing) 8.10pm.

&for the record, the order was - trio of dips with pitta for entree, two house roasts, one pork steak, one chicken schnitzel, bowl of fries for the table. NOT HARD RIGHT?

the girls next nearby got their entree (garlic bread) within a few minutes.. we'd already been asked our second drinks orders &still had no entree.. &i should add the original waiter who was running around at the start came &cleared our first drinks orders without asking if we'd like more.. we had to actually say "um yeah we'd like blah blah drinks too. &do you know how long our entree will be?"

at this stage it was 8.30pm.

he rushed off without a word &returned with our 2nd drinks order. i asked for two bottles of diet cokes for my fiance &i..

A few minutes later he returned with our dips &pitta.. which is NOT hard to put together &says to me, it was either forgotten &they slung it together then &there, or it'd been sitting waiting to be brought out for ages.

the girls nearby got their meals at this time as well.

so we hungrily ate (srsly.. 8.30pm = PAST dinner time!) &chatted.. hoping perhaps the sooner we cleared the entree, they'd bring out our mains. he brought our second drinks orders (does it really take THAT long?) &the first sip i took told me it was full strength coke.

the night so far was pissing me off, the way we were treated, as opposed to the tables around us.. so we flagged the waiter down (finally) &i said 'hi i asked for diet coke, this is full strength..' so he yanked it and stormed off without a word. no 'oh sorry' or 'i'll get you a new one' or ANYTHING.

&our entree dishes were not cleared.. we ended up stacking them in the middle with our side dishes &glasses on them to give us some elbow room.

&i'll not give a minute-by-minute run down, but we waited over half an hour for our mains.. the girls nearby had finished theirs &were simply chatting by now.. the waiter had come to clear our dishes &because i had a clear view of the kitchen ( the section where they put the food up &hit DING! so the waiters come &collect the food) i said loudly 'i hope THOSE are our meals. this is getting ridiculous.'

to which the waiter ignored me!! what does it TAKE?

so when a waitress came &collect the dishes on the other table, we asked her to check.. who knows if she did. when she came back around to check on our drinks situation, a friend said 'no. we just want OUR MEALS.'

it was about 9.10pm by this stage &most of the crowd had thinned out.. in fact, i could only see about two tables who were still waiting for food, or were eating entrees.

FINALLY another waiter came &brought out our meals.. i assume our regular waiter didnt want to hear it from us anymore.. &the food was fairly shit anyway. it's meant to be some sort of gourmet restaurant (nothing fine dining, but always gets rave reviews.. like hogs breath cafe i suppose) but it was pub meal fare.. thats it. my chicken was dry &i could have done better myself.

they never came &cleared our plates.. we managed to flag a waitress down for the bill, but after waiting 10 minutes, we just got up &went to the bar to pay. i had an entertainment voucher that entitled us to 25% off the total bill, but srsly. i was expecting some sort of compensation.. make one round of drinks free! make our side order of fries free! i was even willing to accept a 'sorry about the delay in your food' apology.

but nope; nothing. the same waiter who'd been serving us did our bill.. he said nothing to us. if he had of asked 'how was it all' my friend &i were going to let rip.

it was ridiculous. he just gave us our receipt &didn't even do the normal 'enjoy the rest of your night / have a good one / thanks guys / etc' farewell.

&thus concludes my NEVER DINE AT THE PINK PIG in north adelaide review.

i am SO glad tipping in australia is not in fashion.. i would have stolen from his tip jar, rather than give any, thats for sure!
  • Current Mood
    annoyed annoyed

Cell Phone suckage

In Southern IL, one of the main cell phone companies was First Cellular. This past summer they were bought out by Alltel wireless. The FC employees kept telling customers that it would be soo much better since they are a national chain. They said the prices of phones would drop but the quality would go up. They said that if you were under contract, Alltel couldn't alter your bill until your contract was up.

So here's the deal...I've had my phone since 2000. Every 2 years I renew my contract for another 2 so I can get new phone at a nice discount. In 6 years, I have never had a problem with First Cellular. My bill has always been paid on time or early, never late.

So cue the suckage...

In September I received a notice from Alltel saying that our insurance plan was going to change from $3.95 to $5.00, but the coverage would be better. If there is a phone defect, it only costs $15.00 to replace instead of $50. It also said that until we changed our plan from a First Cell to an Alltel plan, nothing besides the insurance would change. That made my parents happy because they have the SI Unlimited plan, which is 10,000 minutes for $59.99 a month.

On Oct. 25th our phone bill was due. My husband went to pay it and was told that it was $78 instead of $106 like it usually was (we have 3 phones on our plan). Joe paid the $78 expecting to have to pay the remainder next month. The following week I got a text message from Alltel saying that my bill was due. A few hours later, I started getting phone calls.

I called the 1800 number and spoke to a representative. They told me that I wasn't an authorized user and they couldn't tell me anything about my bill, but they would let me pay it. I had my husband call in, even though he was all spuky with the stomache flu. He got my name placed back on as an authorized user and explained to one of the CSRs what happened. He said that he would waive the late payment fee and make sure that they would quit calling about my bill.

Que yesterday. I received another text message and phone call about my bill, which I just got the new one in the mail yesterday. It was for $233, $106 that was "past due" and $125 for the new month. What the hell. I checked and they are charging me for the $3.95 FC insurance per phone PLUS $5 per phone for Alltel insurance. My bill isn't due for another 10 freaking days. I never got a notice saying they changed the due date and the CSR was supposed to make them quit calling. I'm going to straighten it out tomorrow when I go to pay my bill. We'll see what happens.
INKSOME1

My first bad service post.

I went out today to get some new books to read. The nearest big bookstore to me is (or as I found out was) three towns away, so it's a bit of a trip, but their website said they had the books I wanted and so off I went.

Imagine my surprise when I discovered that said bookstore has sold out to a private owner. Still, it remains a bookstore and I wanted those books so in I went... and within five minutes I was wishing I hadn't set foot in the door. The man behind the counter looks me up and down, his eyes fall and linger on the Ventolin inhaler and he sneers at me. A bad start already, but I'm pretty used to that look. Asthma is often taken as laziness when you're the age I am and dealing with idiots.

"Hi," I greet him with a smile. "Did [Old Store] change it's name or are you new?"

"They're gone," snaps the man. "We took over a long time ago! What do you want?" I blink a few times, taken aback a little by the tone.

"Oh. Well it has been awhile since I was here," I comment (three months isn't THAT long). "Anyway, I'm looking for a book called Arrows of the Queen. Do you have it?"

"Never heard of it," snaps the man again. "Who's it by?"

"Um, Mercedes Lackey," I reply, now feeling very uncomfortable by this man's tone and constant scowling at me as though I'm about to steal something.

"That's an American author," he growls. "And she's writen nothing for awhile now. Where'd you see this book?"

"Oh, I picked up some of her books at Borders last week but they didn't have that one." Note that Borders is a city bookstore and a three and a half hour journey from where I live.

"Borders imports from America," he growls. "I don't. You want the book? Get it there and stop wasting my time." And with that he points to the door and turns his back on me.

"Well I can see why this store is empty for the first time in it's life," I snap and walk out again, going home bookless and fuming.