November 12th, 2006

  • aphrael

(no subject)

The other week my boyfriend and I decided to go out for dinner. We chose a small Chinese restaurant within walking distance of our house called The Emperor's Crown. We were seated straight away, with menus. The menus were filthy, which wasn't exactly comforting. Still, we ordered cokes and then a banquet to share. The waitress took our order and left. At this stage, there was a party of older people and two women in the restaurant.

The waitress comes past. *BANG* She slaps our chicken and sweet corn soup on the table and keeps going. My boyfriend and I look at each other, and shrug. The two women leave. *BANG* Spring rolls. And so it goes. We get our first main dish and some fried rice. We eat the dish, and save some rice for the next dish. The waitress comes past, picks up our dishes, and is a few steps away as as she says "Were you finished with these?" Too bad if we weren't! She continues to bang our meals on the table without a word, except sometimes for the name of the dish. The old people, meanwhile, are being fawned over with bottles of water and constant service. Finally, we're finished with the meal. The old people are given fortune cookies and their bill. I wait for the waitress to come so we can order our dessert. We wait. And wait. The old people leave. We are now the only people in the restaurant. Finally, the waitress appears. We order fruit salad, but before we can ask for coffee too, she's gone again. *BANG* goes the fruit salad. We finish our dessert and wait some more. And more. She doesn't bring us our bill. We don't get fortune cookies. Eventually we walked to the counter and paid for our meal there. I studiously ignored their tip bowl. It was seriously the worst service I have ever received from a restaurant, and although the food was good, I doubt I'd go back.

JoAnn's Suck

Went to JoAnn's today, to get 2 cuts of fabric and some embroidery thread for my machine, armed (as always) with my 40% off coupon. The kids were being extra-rambunctious, so I was trying to get done as fast as I could and get out of there, and was pleased to see that, though the store was busy, there were actually more than two employees on the floor!

So I grab my fabric as quickly as possible, and get to the cutting counter, where there are two customers ahead of me, and TWO employees cutting fabric! This will be a breeze, sez I! The one cutter finishes with the customer ahead of me, and with a sigh, reaches for my fabric.Pause....(to other cutter) "Where's Rita?" Unfold another yard of fabric. Crane neck,. looking for Rita, who is apparently up front getting her apron. Pick up phone, page Rita. Sigh heavily, unfold another yard. By the time she unfolds the last of the six yards I wanted, Rita has arrived and they discuss that Rita is supposed to be on fabric cutting, not register, and the first cutter is trying to get to lunch. So the first cutter shoves my fabric in  wad toward Rita, and huffs off. I tell Rita how much I need, and she idly flaps it around for a minute, while chatting with another employee who followed her back. The kids are rapidly reaching Customer Suck stage so I interrupt and say politely (through my teeth) "Could you cut my fabric please?" Rita stops chatting, glares at me, and says snidely "I was straightening it out so I COULD cut it. PLEASE". She cuts it, I tell her how much I need of the second fabric, she prints my sales slip, shoves it at me without a word, and stomps away. (Up to the register to tell the cashier what a sucky customer I am.) I went and found the two other items I needed and headed up for the register, just in time to see her give a dirty look and stomp off. I handed my purchases to the cashier and said "I was getting an attitude at the cutting counter, and forgot to get my coupon taken off, could you do it please?". Smiling, polite, friendly.
What Rita doesn't know is that I used to work at this store, I know how to straighten and cut fabric, and I know that when I call the manager tomorrow, Rita is going to get a talking to. I've never seen her before--and I've never been treated so rudely in that store before.