September 14th, 2006

paul landers rammstein

Bad service at the ER

Okay, let me preface this by saying that I work in an ER, so I know how the general routine of shit works. That being said, I still feel like this doc was out of line.

I have a history of ovarian cysts and after three surgeries, I can pretty much nail down that pain. I started hurting on Sunday and being who I am, I just bolted down Motrin and went on about my business. Monday comes and I'm miserable, but I deal with it. Tuesday, the same thing. However, Wednesday morning rolls around and I've been up all night, hurting. The pain I can stand, but the nausea that invades is something else, entirely. I wake the husband up and we shuffle into the ER around eight a.m. They triage me in rather quickly and take me to a room. The standard blood and urine are taken and then the doc comes in. I explain my symptoms and he presses around here and there and then says that he'll order some tests. He orders pain medicine and shortly after, the nurse comes in and gives me a pain shot and some medicine for nausea that knocks me for a loop. I'm shuffled off to ultrasound and then brought back to my room. Which, by the way is a little exam table no bigger than the one that you'd see in a standard doctor's office. By this time, only an hour has passed since we hit the front door, so all is well. I start getting loopy from the medicine and nearly falling off the little exam table, so the husband goes out to request that I be moved to a room with a stretcher for my own safety. He's assured that they will move me soon.

Here is where the crappy service starts. Five and a half hours pass with no word from anyone. No one popped their head in at all to check on me. About three hours into things, the pain returns, though I'm still loopy from the narcotics. I rang my nurse call button and asked for something non-narcotic for pain. At this point, I'm loopy enough, so I just want something that will deal with the pain, not fry me out of my mind even more than I am. The lady that answered the call said that she would send someone in, but no one ever came. At hour number six, my husband is pissed to hell and back, so he goes out to find out what's going on. The nurse says "OH! We completely overlooked your wife! We'll get her moved, right now." At this point, there's no need. I'm mad as hell and still in pain, not to mention, worried to death about the ultrasound results. I decide that I'd rather just go home than put up with being looked over and forgotten about. The doctor comes in and says that they'll get me something for pain and then bring me this contrast stuff to drink for a cat scan. Which won't take place for two more hours. Despite hurting and wanting to find out what's wrong, I refused the cat scan, stating that I would just follow up with my personal doctor, which in retrospect, I probably should have done in the first place. This doctor loses his shit on me, right there. He starts getting snippy and firing questions at me in a hateful tone of voice.

"Are you medically trained?" When I responded that I was, he came back at me with "So, this makes you an expert?". I responded that no, in fact, it doesn't. That's why I came here. However, I do know what my body is feeling and that it's feeling pain, which has, for the past three or four hours, been forgotten about and looked over. He informs me that he won't give me anything for pain, but that I can sign out AMA and go home, if I wanted to die there.

I feel that's where he crossed the line. I told him, very rudely at this point, to cram his pain pills in his ass and bring me the damn AMA form to sign so I could get the hell out of this band-aid station.

Long story made short. I know I'm going to get flamed to hell and back for this post, but it's all good. No doctor should ever fire back at a patient in such a hateful manner and not expect some flack in return. To that point, I had been nothing but polite, even while hurting. He made me feel as if the whole reason I was there was to get narcotics, even though I requested something non-narcotic. The only problem I had before he came in and started in on me was that I had been left unchecked for five plus hours and totally ignored.

Unless I'm taken there against my will, I won't be returning to that hospital.
snowy., Moi

Customers Suck and Bad Service.

You know what spoils your appetite for the delicious Borders' cafe beverage you just purchased?

Finding a Borders' cafe beverage cup (the clear kind) completely filled with green mold and brown sludge in the exercise DVDs/music section.

Not only did some idiot decide that they didn't want their drink and left it chillin' there (though the tiny amount of a heart I have left is saying "well maybe they just forgot it"), it was sitting on top of a tall center-aisle DVD thing. From the level of molding going on, it had to have been there for at least a week. I'm only 5'7", with bad vision, and I noticed it from pretty far away. So that means that no Borders employee had been to that area with their eyes or nose open for that amount of time.

Good thing they changed to crappy Seattle's Best anyway or I'd be mad that my stomach turned at the sight of a Borders' cup from that day forward.


And I've now realized that I've made a few bad puns, I apologize. But not really.
fangirld

(no subject)

I am sick and tired of Wells Fargo.

I moved to Missoula, MT two months ago from Minnesota--where I did all my bank at a chain that was small--only 5 local branches.  I switched to Wells Fargo because there was one close to my house and my job.

I have yet to recieve my checks I ordered, or my ATM card.  2 months!  Every time I ask about it, the tellers just tell me "sorry".

I have a checking and a savings account.  I elected not to have any money automatically transfered from one to another--yet when I look on my statement---money has been transfered.  I had to quick depost cash in the checking account so I didn't overdraft--cuz even if I have OD protection it's still a ding on my credit report.

I plan on canceling all my accounts with them as soon as my auto-depost check from work is no longer auto-deposited.  I'm closing the savings account today.

I've also had horrible service at one branch.  I don't understand why banks don't leave withdrawl slips out anymore.  You have to stand in-line, get a slip, and then they tell you to leave the line and fill it out to the side, so you have to stand in line again.  The are so focused on the drive thru that I have timed my wait to 30 plus minutes--no kidding!  My email complaint to corporate seemed to be answered with an auto-message.  Meanwhile, they are so focused on getting the cars thru in less than 3 minutes that they ignore the people who bothered to get off their butts and go inside.  I think that it's unacceptable to answer drive thru calls when people inside have been there longer.

Any other Wells Fargo horror stories?
Stupid President

Simply no excuse

Hey there, I'm new here so this happened a little while back, but, man, it just boils my blood when I think of it.

My husband and I drove through the drive-thru at a local large fast food hamburger chain restaurant.  It was about 1:30am.  My husband ordered a "Six-Dollar Bacon Avocado burger, no cheese, no onions and no tomatos, please. and and order of criss cut fries.  Thank you."

He was given a total and asked to pull up to the window.  He paid for the order and was given the food.  There was no one else in line or around, for that matter.  Just after pulling up about 2 car lengths, he asks me to check the burger.  He really cannot stand cheese and so often it is still on an order even after requesting no cheese.  Yay!  No cheese, however, no bacon either!  Just bun, patty and guacamole!  

So, he go back around through the drive-thru and when he pulls up to the window, the cashier (C), a younger, well-built male, opens his window and says, ":What?!"

Collapse )


The next morning I went and spoke to the manager on duty who apologized, stated they should have had all contact numbers on hand and tried to give me all the food in her store, it seemed.  She was apologetic, however, she tried to downplay the actions a bit by saying, "He had a death in the family.  In fact, he is on a bus back to Texas this morning for the funeral."

Excuse me, but a death in the family is No reason to excuse such behavior.

Supposedly she was going to talk to the regional manager about having him fired.  But, I've only ventured to go back there once during the day because my husband was hungry and really wanted a six-dollar bacon avocado burger.  Well, it had bacon this time...and cheese.  Never again.

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baby blue eyes

(no subject)

There's a small, locally-owned restaurant my fiancé and I like to eat at. We don't go there often because it's not the best food ever, but it is usually good for a reasonable price. The service, however, is...not always reliable, and sometimes it flat-out sucks.

Last week we went to the restaurant for supper because I was craving a calzone, and they have the best in town. Nearly all the booths were full, but considering there are only about 15 booths in the entire place, that wasn't too many. (One wall -- a line of booths. Opposite wall -- a line of booths. Center -- kitchen. That's it.) The only unoccupied table is covered with the previous customers' dirty dishes. Three waitress are working. One tells us to go ahead and have a seat, she'll come by to clean up the table in just a minute. So...we sit down and wait. Fifteen minutes later, after watching all three waitresses walk back and forth, completely ignoring us, my fiancé tries to briefly get the attention of the waitress that had told us to go ahead and seat ourselves. We have no menus, the table is still dirty (not even the dishes had been taken away), and no one has made any attempt to bring us menus or drinks or to clear away the table. Before he can say anything, though, she promises she'll be right back and runs off yet again. After another fifteen minutes of being ignored while the waitresses chat with customers who seem to be regulars, we get up and start to walk out.

Then one waitress looks at our table and tells the girl who supposedly was going to clear away the dirty dishes that we didn't leave her a tip. She then starts screaming at us about being cheap bastards and ranting about how on earth she's supposed to pay her rent if we don't tip her. My fiancé replies with a comment about how we're usually very generous with tips...but only when our servers actually clear off the previous customers' dishes, bring us menus, bring us drinks, take our orders...you know, ACTUALLY SERVE US.

If her face hadn't already been red from the screaming, I think she would have blushed. The look on her face as she actually looked at the booth where we'd been sitting was priceless. A couple of customers were laughing by this point. She started to frantically apologize and clear away the dishes, but we just walked out. We were both so aggravated by that point that we just went home and ate microwave popcorn for supper because we didn't want to deal with going to another restaurant.

And now I want a calzone again. Grrr.
Mitch Quote Alch.

(no subject)

Not Bad just Annoying

After a long day at my job, I realized I needed to stop by Safeway on the way home. Not really a big deal, and I go to the one 5 minutes away from my house. I grab my items and as I reach the checkout counters I notice the one ahead of me is empty. The cashier and bagger are chit-chatting away because their line is clear. Not a problem, but guess what guys you now have a customer! That’s right me with my 6 items and to add to that my treat for the day a can of Red Bull.

Now here is were my annoying service starts, the cashier has his phone out and he is text messaging someone. I give him a moment then he places the cell phone under his apron with one hand, and with his free hand he is ringing me up. I keep my smile on my face, and wait for a hello or something. But instead he is way too busy talking to his bagger. This is just really annoying not only is he have an in depth conversion in front of me, but the minute I swipe my credit card through he is on his cell phone messaging again.

I needed to get out of there, and I didn’t want to come across as a rude customer so I stayed quiet. He handed me my receipt and told the bagger he was failing some classes. Instead of saying anything towards me. The bagger hands me my things and says, “Have a night day..”

I told him, “Have a nice conversation,”

Not bad but annoying...
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Kristin profile [SQ default]

question only

i haven't received the service yet, but my carpet is being cleaned tomorrow. these people usually always do a good job and i guess have reasonable rates (the parents pay for it cuz they own the property = tax writeoff).

which means i had to clean. i hate cleaning but has to be done. picking up the carpet....duh. i know that has to be done. the rest i found kinda pointless but did it anyway. my logic: why should the carpet cleaners give a damn about anything other than the carpet?

yet my mother tells me that they supposedly said the floors had to be scrubbed. um excuse me?? they are being paid to clean the CARPET, not the (linoleum? i think that's what they are) floors. i'm wondering if she BSed that line cuz i don't see how they'd have the right to say word one about anything other than the carpet being picked up so they can clean it.

do you think they can really tell customers this? i don't see how they can when the non-carpeted floors are NOT their concern.

thanks in advance.
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