I'd been lurking for a while, but I work retail and I don't want to sound like a BITCH by posting here. But I had experiences that I felt were for sharing.
My mum went with her 13-year old Honda to a Honda-authorized shop for repair, to change her oil. Now, they told her she should be back in about an hour, and she left, had coffee in a place and read her papers. She went back to the place, they gave her car, she paid, all good, right?
Not right. Half an hour in, the car starts sounding reaaaally weird, and even smelling somewhat. Now since my mother doesn't know much about cars, but has a lot of common sense, she called her friend Harry after she pulled over. Luckily he came in, and opened the hood. Only to reach the conclusion they had drained the oil, but put NONE of th "new" oil in! Cue my mother getting very angry, and almost crying, because they could have killed her! She goes back, they refuse to give her a refund or else correct the situation, but Harry offered to tow the car to S.'s shop, a Romanian friend of his. (Harry is Hungarian, but he's lived in Romania all his life. S is Jewish, lived in Israel but speaks fluent Romanian and LOVED living in Romania) My mother agrees. S fixed the car in about 40 minutes, explained everything to my mother, called the other horrid shop, made a fuss, they gave her a refund, and he changed her oil and did some maintenance car stuff. (with the engine and around it... I don't know exactly what but the car didn't make any noise or shake even slightly, it's been great ever since) S. was nice, helpful and is now our trusted mechanic. He told her to change the oil on the car every 6 months or so even, and that's what my grandfather had told her too. My mother joked that she'd have to get under there and learn how to do it herself!
Anyhow, at least it had a happy ending! When I went to Futureshop to get a component for my computer (a network card or a new modem for cable internet) I received no help whatsoever. They are so poorly trained at that particular location. I was surprised since my previous experience with them had been good, I purchased my camera from them and they were very, very helpful. But alas, not every location has the same standards! The guy in the computer section had NO IDEA what I was talking about and sold me the wrong product, and, since at the time I was in pain, had to send my boyfriend back for an exchange. Now I have a $20 giftcard and I'll probably spend it on cartriges for my photoprinter. Oi.
Don't people train their employees anymore?
My Dad told me this story of a sucky teller yesterday and I just had to share. A few years back he closed one of his bank accounts in order to transfer the money into another bank. He went to the teller with a check made out to himself for a large amount of money (something like $30,000 - oh I wish he would share!) and wanted to make a deposit.
Teller - Wow! That's a really large check. I'm not sure I can deposit a check for that much.
Dad - Whaaaaa?
T - I need to check on this. I will be right back. (Gone for probably around 5-10 minutes)
T - Ok. I can accept this, but you need to sign here next to the dollar amount. (Even though he had already signed the bottom of the check and the back to endorse it)
T - And you will not be able to touch any of the money at all in your accound for 5 days. (Not just the $30,000 he is depositing, but the other $20,000 as well)
D - Uh, ok. (Proceeds to sign a 3rd signature on check)
T - And I need to you sign up here by the date as well.
D - (Proceeds to sign there and a few other places on the check, just to make sure cuz at this point he was pretty pissed off) Here, there are now 11 signatures on this check. Will that be enough to make a deposit?!
I guess by this point he was being a sucky customers, but geez, she was giving him a hard time and he was trying to make a deposit, not a withdrawl. Who ever heard of signing next to the deposit amount and the date. Something we don't know about banks? He says he never saw her at the bank again after that.
Here's to H&R Block's bad online service...
And the fact that their website and customer representatives have now directed me to inquire about my State taxes with the IRS five times.
I know this is incredibly off topic, but the gigantic fonted post a few things down made me think about something.
I have heard that library fines affect your credit report. Is this true?
Another question about credit report.
My husband is being billed for hospital fee type things for the last time he was at a hospital, which was when he wasn't an adult. When we looked at his credit report they sent it to billing/collections the day AFTER he became a legal adult which was months afterwards. His mother took him so she could get his perscriptions (she has a great many psychological issues and a long time drug abuser) and can't be held accountable because the state took her over.
The collections have been told this and they don't call anymore. The hospital itself won't talk to him. Is there anything that can be done?