Bad Service

I'm an artist, and sometimes I would rather get my art professionally printed on larger scale than do it on my crappy home printer, so unfortunately I sometimes have to subject myself to the service at copy shops. The most widespread of these, of course, being Kinko's has ironically the worst service of the lot as far as I'm concerned, and today's experience was just the icing on the cake that makes me not want to go to Kinko's ever again for so much as a pack of nifty colored stationary regardless of how gorgeous the pattern is.

Sure you're probably thinking "but Kinko's has self service", very true, but if I'm going to get out, drive somewhere, and pay a ridiculous price for ink on paper I would like to be served. They offer service, I will take it, partially because I will admit I'm somewhat of a dumbass when it comes to technical stuff and I'd rather have someone do it right the first time so I'm not spending hours playing the trial and error game.

One time I went into a Kinko's and I had placed an order, and the color on my print was /completely/ off from my image file. To give you an example, picture Cookie Monster as a deep forest green, and that's how off the image was, no exaggerating. So I tell the guy that no, this is wrong, could he please tweak the color and make it look like what was on the screen even if it means dinking around in Photoshop, and he gave me the most glass melting look ever, clenched my proof, turned around and yelled "JESUS F****ING CHRIST, WHAT THE F**** EVER!" and stormed of. o_O
You better believe I told a manager.

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Went to Hardees to pick up breakfast this morning for the other half of the household.. Had planned what I wanted to order, had my speech all ready, went something like this: "Hi, I want a bacon, egg and cheese biscuit and a small hash round, please."

In reality, though, it went more like this:

Me: Hi, I w--
Hardees Lady: Here, or to go?
Me: Uh, to go. *pause, look up at menu, reorganize my thoughts* Can I have a bacon, egg, and cheese biscuit, and a--
HL: You want the combo?
Me: *blink* No. I also want a small--
HL: *turns around and shouts to cook* I NEED A BACON, EGG, AND CHEESE! *turns back around and waits*
Me: ...and a small hash round.
HL: *totals order, takes money, goes to get food*
Me: *wtf and hurries out*

Good god, woman. Shut the hell up and I will tell you exactly what I want!

Gah.

I went to Radioshack this weekend to buy a phone charger for my car. My total was like $21.88. I hand the man $22. He hands me back a dime, a penny and a Canadian penny. I looked at it and said, "This is a Canadian penny." and attempt to give it back to him. He looked at me and said, "So?"

"So?!?!? Asshole I live in freaking Missouri! What good is a Canadian Penny going to do me? It's not legal tender here so basically you just cheated me out of money!"

Of course I didn't say that I was just too stunned I walked away

Warning: I swear sometimes. And these are all bad_service, but mostly because they are personal

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Not awful service, but a WTF kind of a conversation.

I need to have my windshield replaced, so I called my insurance people to find out how to do that. They gave me an 800 number for some insurance referral service type thingy, they arrange an appointment with the repair shop so that they cover most of the replacement.
Anyway, the first time I give them a call and get hung up on. No big deal, I call back.

The woman is decent enough at first, but gets weird when she asks for my daytime number, and I give her my home number. I don't give out my work number for the simple reason that I don't find it necessary to take personal calls at work.

Anyway, she transfers me to someone else. Apparently they fax over my info to the repair shop, and the shop calls me to set up an appointment. Again, she asks for my daytime number. I give her my home number. She asks if I will be at that number between 8am and 9am the following morning, when I should be expecting a call. I say no, I will be at work, but they can leave a message or I can call them on my lunch break. She asked for my work number, but I said that I don't give that out, and repeated that it was fine for them to leave me a message, or I could contact the shop directly. She asked if I had a cell phone, and I said yes, but I don't turn it on while I am at work.

Well that just pissed her off. She kept trying to push for a way for them to get in touch with me, but I kept repeating that they can just LEAVE A MESSAGE, and I will return their call. So then she wanted to have them leave a message on my cell phone, but I said my home number was better so I didn't have to use my cell minutes. I am not cheap, I just see no reason to use up my minutes with a call that can easily be accomplished from home. Finally she accepted the fact that, *gasp*, they would just have to leave me a message on my home phone, and trust that I would return their call to finalize an appointment. By the end of the call her tone was frustrated and unpleasant.

But really, why is it so hard to grasp the concept that while I am at work, I am WORKING. While it wouldn't be a huge deal for me to take an occasional personal call at work, I choose not to. Getting my windshield fixed is not an OMGLIFEORDEATH emergency, so I prefer to handle it on my own time.

hi all! my gf suggested that i x-post this here... because either this is bad service or i have rotten luck.



cut because i have a potty mouth...( Collapse )

this is what happened when i decided to call and complain... again, cut for profanity...
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maybe i just have bad luck... in any case, i'm taking the fry container and the piece of metal down there tomorrow and showing them. i'm taking pictures, too. trust me, i couldn't have faked this--that's just too much work to break a piece of metal off and casually toss it into my fries.

i got to dinner late at the dining hall tonight, so I grabbed some quick veggie stir fry and sat down. finished that, still hungry, but all of the food was put away(it was 7:50 or 7:55, dining hall closes at 8), so I grabbed some ice cream. I was eating, talking to my friend, and all of a sudden, I felt a sharp pain on my lip. I spit out my mouthful of ice cream onto my(metal) spoon...and there was a jagged shard of plastic, clearly from a white plastic spoon. I cut my lip, and it was gross.

If the dining hall is going to be open for fairly short hours, take all of the food away while people are still in there, and offer a tiny selection to begin with, I'd really like it if they'd refrain from having plastic shards in their ice cream. :(