I finally finished my taxes using TurboTax free file edition. In order to use this for both state and federal, you have to make under $35,000 a year. I made less than half that and I live in MA. To make a long story short, I attempted to e-file and it's trying to charge me an astronomical preparation fee!
I sent this e-mail through TurboTax's support e-mail:
I am using the "Freedom" edition and I qualify for free filing but the program keeps trying to charge me for e-filing. How do I fix this? I only made $13,000.
My canned response from "Andre G" was:
Dear Mary Riordan,
Thank you for contacting Intuit Tax Products Customer Service & Support.
Prompted for Payment When Using TurboTax Free File
The Tax Freedom site will prompt you for payment if:
You access TurboTax Online from any site other than www.TaxFreedom.com.
You choose to upgrade to any version of TurboTax other than Online Essentials.
You do not meet the TurboTax Free File qualifications.
Gee, that's helpful! I'm going to try the "live chat" tonight, but does anyone know how to fix this?
I love Tim Hortons. Really I do. I stopped there today to get an ice cappuccino and a breakfast sandwich with no meat, as I am a vegetarian. Now, I did the same thing two days ago, and they gave me one with meat on it. Seeing as I was late for work, I couldn't do anything about it (I was already on the freeway when I opened the sandwich). So I threw it away. Today, I was very specific about not having meat on it, and they even asked me twice if I wanted it without meat.
So I get to the window...
Me: (opens sandwich) "This has meat on it." (hands it back)
Tim Hortons Guy: "This has MEAT on it" (said very sarcastically/mocking, and holding up the sandwich high above his head like it's an offering)
Tim Hortons Girl: "Oh, I'll have to make a fresh one."
Me: thinking: "WTF, that one wasn't fresh?"
Tim Hortons Guy: "I dunno why someone would get so upset over food." Keep in mind that I was not overly rude, maybe a little frustrated but definitely not upset.
My sandwich finally gets finished, and he basically throws it at me. I would've talked to a manager, but I was running late for work again today. Oh, and this Tim Hortons ALWAYS seems to take their iced cappuccino machine down at ~10 AM to clean it. Why the fuck can't they do that at night?
Do you guys think I should go in and talk to a manager tonight? Frankly, I feel like I'm due a free breakfast sandwich because I had to throw the one away a few days ago.