January 16th, 2006

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(no subject)

IHOP:

My wife and I and the two people who rent rooms upstairs went to IHOP yesterday for breakfast at 1pm, after the actual breakfast rush, so the restaurant had the normal Sunday breakfast staff and only 1/3 the customers. The waitress took her sweet time bringing things, then it took a turn for the worse. Aline, the chick sitting across the table from me, asked what happened to the waitress's hand (she was wearing a brace.) The waitress grabbed Aline's hand and started poking and prodding and demonstrating, very animatedly, that she broke her wrist in April of last year and she was out of work for five and a half months and she's sooooooooooo behind on her bills and blah blah blah. Okay, that's a bit too much information, but I suppose she asked for it.

After the table next to ours got up and left, she came to our table, put her arm around me, and asked the whole table in a low voice "Did any of you see another server taking my tips? I usually make $40-50 by now but I only have $15 in my pocket right now so if I find out who is taking my tips, they're getting fired." Then, she went to get the check and didn't return for 20 minutes so we had to flag someone else to get her to bring the check. I never did get the water or dessert I asked for. >:|

Washington Mutual:

I got two months behind on my mortgage, so I called in December to work out a payment plan. I paid double my normal mortgage payment that month, and I was told that I could pay double my mortgage payment ($2450) on the first (and that it would be late on the 15th) of January and February and $1850 on April 1st everything would be cool. I called this morning (their number was fast busy on Friday) and explained what happened and that I would like to pay the $2450 now, and they informed me that the payment plan was broken because I didn't pay on or before January 1.

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Die in a fire, Washington Mutual.
Hipster Puppy

(no subject)

Update to the ADV story here.

Bitches! I want my fucking money! ADV is beginning very much to piss me off. Seriously. It's not that the money isn't in my account, although that is irksome enough, but the fact that I just got put on hold for three minutes and then hung up on. As in it came off of being on hold, and I heard it go down on the cradle in a loud, clunky noise. ALL OVER $34. And then when I called back, I got sent straight to voicemail, so I left them a very unhappy voicemail. Very. I'm really not happy right about now.

I'm going to call back in a while. Right now I'm very unhappy. I JUST WANT MY MONEY BACK.

The voicemail was along the lines of "Did you just hang up on me? I'm sorry if that was an accident, but it sounded intentional to me. My name is My Name, my phone number is My Number and my order number is 25750. All I want is my money back." It was different than that, but I can't remember what I said. I'm unhappy, and I JUST WANT MY $34 BACK.
red flower :: by Rouk

(no subject)

I went through the taco bell drive through today when the guy who was handling my money asked, "you wan' sum sauce, kid?". I'm 21 (22 next week). I may look more like 16-18 years old, but I ordered politely and was acting mature enough. This guy looked to be no older than 35. When I'm out and about I'm used to servers and workers saying "mam" or "miss" and I address them in the same way because I feel it's polite. I don't have to be addressed like this, it's not bad service when I'm not, I'd at least not like to be addressed as "kid". I understand that some people use that as a pet name for people, but they shouldn't do that at work. It's not really bad service, but it does feel impolite.

Bad Service or Unrealistic Expectations?

So, I've been working a lot.

A LOT.

Like, I haven't really had a day off since before DECEMBER. Really. That's seven days a week for over 6 weeks now. I also work NIGHTS. Which means... I sleep during the day. It really REALLY puts a damper on what I can accomplish, since really the only thing open at 3am is Wal-Mart.

In early November, before my job started reading me the riot act in scheduling, I got my car insurance through an insurance underwriter that I've always gone through since living in Florida. It was a bit more of a hassle this time 'round, as I'd actually moved from the state a year prior, and had just moved back--but about 8 miles away from where I was before. So the Insurance Depot office wasn't as convenient for me. Regardless, they were the cheapest available for general liabilty insurance on my old truck, so I made the effort to go down there and get my 92 S-10 Blazer insured with them. At that time, I did not yet have my Florida license reinstated; I still had my Kentucky license. Notably, as I was not yet working my Schedule of Doom©, there was no forseeable trouble with getting a copy of my Florida license to them within 60 days.

Cue the drama.

Around mid-November, I was 'promoted' to the job I'm at now. Immediately, I had 2 employees quit on me, thus guaranteeing that I would never ever again see the light of day while not driving to work. So what was not forseeably difficult, became exceedingly difficult--I simply could not get to the Drivers' License office to get my license reinstated. Time drew out, and I finally came to realize that I could simply have another one reissued to me, as I had an image on file already, and could reorder it online. So I did.

Then came the drama.

It wasn't so simple to get my copy of license to the Insurance people; I presumed they needed me to show up with the valid license in-hand, so THEY could make the copy and visually verify that it was indeed a valid license. Time crawled onwards, and it drew perilously close to the time when I would have my insurance cancelled by the actual insurance company (Peachtree Casualty) if I didn't get a copy of my license on file with the underwriter (Insurance Depot). In desperation, two days before the insurance was due to cancel (I thought) I called Insurance Depot and asked them if it was absolutely necessary to make the copies there in their office, as I simply COULD NOT make it down there during business hours. The man I talked to, the owner's son Jack Jr., looked up my account, and once apprised of my current employed-hell status, assured me that I could simply fax over a copy for them to get to Peachtree Casualty, and then drop off a good, original copy in the drop box there at their office (that I didn't know they had). I said, "that would be great, I'll send over the copy tomorrow when I get to work, and drop off the original after work."

The next day, I called in to Peachtree to make my payment by phone before I left for work, and was told flatly (and rather rudely, I may add) that my insurance had cancelled at midnight on January 12th--and it was now Friday the 13th. "There is nothing you can do," the surly woman snipped at me, as I hung up the phone, and immediately dialled Insurance Depot. I asked what I could do, I though I'd had till the 14th to get it all taken care of, as that was when my next payment was due. Jack Jr. told me to make ABSOLUTELY SURE that I got that copy of my license to him by fax by the end of business that day, and that he would take care of it for me.

"When will I be able to make a payment to it?" I asked, and he replied "I'll take care of that for now. Just get me the license today, and call on Monday."

Basically, he was floating me the insurance payment for a few days.

So, imagine my (non?) shock when I got a call from his office earlier today. Of course, I was in bed, as I sleep during the day and all, so it was on my machine.

So I called back, and got another lady there, rather than Jack Jr.

She flat out told me that it was cancelled and there was nothing to be done. When I told her that Jack Jr. had told me that he would take care of it for me, she danced around what I said and basically repeated that the policy was cancelled and I was screwed. (Not verbatim on that one, of course.) I, naturally, got annoyed, because that meant that I'd been driving around without insurance all weekend, because I had trusted that the gentleman had kept his word. The woman, in turn, got very rude, and basically told me (just the gist of it) that I was totally at fault (which, for the misunderstanding of dates I was), but completely deaf when I mentioned the name of Jack Jr. She acted like I was lying to try to somehow get my way.

So, now, here I am, without insurance. And no way to get it again. I have enough money right now for the payment, not to start a whole new policy; notwithstanding the fact that I CAN'T DO ANYTHING DURING THE DAY SO IT'S IMPOSSIBLE FOR ME TO FIND A NEW, CHEAP CARRIER. So, basically, I'm fucked.

Bad service? Or my fault for believing what I was told?
  • Current Mood
    aggravated aggravated

f'in $1049 water bill...the end is near...

well...we went to the media.

they don't want to touch the case. they said that they have fought with EPCOR before for people (the newslady said she fought with them for a coworker in the past and was told that a leaky toilet could cost up to $65/day and that they'll just blame that, and though they can't prove that was the problem, you can't prove it wasn't either) and got no results whatsoever. (well...at first they were gung ho to do it and we even got the MLA's permission to have them on camera talking about how the water is only available from EPCOR and is "unregulated" therefore they can pull this shyte as often as they want etc, but then got a call back saying the above and that they'd changed their minds because it was a losing battle).

hiring a lawyer is going to cost more than paying the bill so that's not really a viable option. i'm out of ideas and it looks like we're just going to have to pay the fucker as much as it actually makes me physically ill.
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    depressed defeated
squawk

(no subject)

My boyfriend and I are attending a TAFE just outside Melbourne, because East Gippsland TAFE won't take international students. (That's a rant for another day about Australia's bloody uptight Department of Immigration.) We're living with his parents in East Gippsland, about three hours away from where we're looking at moving.

On Wednesday the 4th we turned in an application for a house in Narre Warren to Stockard & Leggo, and were told they'd get back to us within three business days. I called that Monday. I called that Tuesday. When it became abundantly clear that we weren't going to hear back promptly we went down to Berwick (on Thursday the 12th) to do some more looking, and the girl at the desk told us that the landlord had gone to Thailand and would be back on Saturday. Nice of people to tell us that! We turned in two more applications and went home.

Today I got ahold of someone again, after I was promised a call back on Saturday. It took four calls to finally get the property manager, and when I asked her what the hell was going on she said they were still in Thailand and should get back to her today. I gave her our mobile number, and then I asked her about the other two applications.

THEY DON'T GIVE THEM TO THE LANDLORDS UNTIL THEY KNOW ABOUT THE FIRST PROPERTY.

Fuck fuck fuck. So they've been sitting there for a week waiting for this person to get back from vacation, while we could have been approved for a house in Berwick. FUCK. I called back and told her to change the priority to the house in Berwick, and tomorrow, since we're driving down to Pakenham to look at houses there anyway, I'm going to pay them a nice little visit, ask to speak to the boss, and tell them, very politely, exactly what I think of their stupid priority policy. (Is it NORMAL for Australia? The stupid real estate agents in the require employment details and references and things that aren't any of their business like my STUDENT NUMBER and what I'm studying. That threw me off, so maybe this is par for the course too, but my boyfriend and his parents haven't heard of it either, and he and his sister have been renting for years.) It fucking means we may not have a place in time, and DIMIA and Chisholm TAFE breathing down my fucking neck because I'm not even officially enroled yet. I have to be down there in a WEEK to settle enrolment.

Any advice? We are in our early twenties and aren't currently employed (we put down our parents were paying the rent, but really we'll be relying on Centrelink and part-time jobs, not that that's any of their damn business), and we started early to ensure that if one or two landlords said no because they thought we were going to wreck the place, then we'd still have a chance at finding something. Now we're looking at staying in a caravan park until we can get settled. Maybe I should send them a bill.
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    Dave Matthews Band - Stay (Wasting Time) [Live]