August 26th, 2005

(no subject)

I live in south Florida and so yesterday I was called to do some last minute shopping to finish preparing for Hurricane Katrina. It was about 3:30 pm and the only place that was open was an Albertson's( a grocery store chain). As usual, I wasn't the only one with the bright idea to go shopping the day before the storm hit and so it was pretty crazy.

The main thing we were missing was water and since it's just my mom and me, she wanted me to get about 4 gallons of water. I'm only 5'2 so I was going to need a shopping cart to carry it along with the rest of the stuff I wanted to buy. Due to the amount of people there was apparently a cart shortage, as I couldn't find one anywhere. I paced around the front of the store and couldn't find any, until I spotted a cashier which was holding one on the other side of her register. I'd heard some of the other employees saying they were trying to find more carts for people.

I walked up to the cashier and placed my hand on the cart (please note, I didn't move it, I just wanted her to know what I was referring to) and asked "Is anyone using this?"
She snapped back at me "You can't take this! It's those people's! You can't just take other people's carts!" I gave her a wtf look and said "I'm not trying to take the cart, I was just asking you."
She replied "Well it isn't mine, you have to ask them if they want you to use it." I tried to explain to her that since SHE was the one holding the cart behind her, I thought it was her cart. This obviously went over her head because she kept saying "It's theirs" and "You have to ask the people!" as though I was supposed to magically know exactly who the hell she was talking about. At that point I just walked away and grabbed a basket because I feared the store would close while I tried to find a shopping cart.

In the end I only ended up getting two gallons of water because that was all I could manage to carry. Thankfully we weren't hit hard so we didn't need any of the water and didn't even lose power but I didn't appreciate the way the cashier treated me. Being a native to Florida I've been through my fair share of hurricanes, I know it doesn't help to get panicky or crazy and I'm sure the cashier was having a hectic day but I was composed and was only asking her a question, her reaction was totally uncalled for.
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Update on swords

Per some advice from y'all I called our bank and started a dispute charge. The bank lady was very helpful and got the ball rolling. She also cancelled our card and reissued a new one since the company has thew old one on file and now can't possibly charge us again sicne that number is now invalid. The bank is giving us a refund (after 10 days) and it should take a full month for the dispute to be finished but atleast now I don't have to worry.

McDonald's story.....

Yesterday was one of those days where nobody in my house felt like cooking dinner, so I decided to run down to the McDonald's that is less than five minutes away to get some food. I go to this McDonald's quite a bit and have never had any problems before.

Until yesterday.

I pulled up in the drive-thru, and this is what happened.....

Drive-thru employee: Welcome to McDonald's, may I take your order?
Me (slowly and clearly): Yes, I need a number 10 combo meal, large-sized and for a drink I need a root beer with no ice. (pauses) Then I need a Big and Tasty sandwich...
DTE: What sandwich?
Me (even more slowly, and louder): A Big and Tasty sandwich. And then two fish sandwiches, one of them light on tartar sauce...
DTE: What was it you wanted on the fish sandwich?
Me: I just want it with light tartar sauce, please.
DTE: Oh, okay.
Me: And then two medium fries. That'll be it.
DTE: So that's a #10 meal, large-sized, with a root beer with no ice, two fish sandwiches, one with no tartar sauce, and two medium fries.
Me (getting exasperated): No, I want tartar sauce on the sandwich, just light. And you forgot the Big and Tasty sandwich.
DTE: Oh, sorry. (gives me total, tells me to pull around to the window)

So I get up to the window to pay the girl, and she laughs and makes an excuse that it's hard to hear on the headsets. Which I can understand - which was why I was careful to speak clearly and loudly when I gave my order. And it still didn't help.

I pulled up to the second window to get my food, and the girl down there opened the window and asked me what kind of sauce I wanted with my nuggets. I gave her a blank look and said "I didn't order any Chicken McNuggets." She looked down at the receipt in her hand and said that the girl who took my order rang me up for nuggets. I took the receipt from her - here instead of putting down the #10 combo meal, which is a fish sandwich, she rang me up for a 10 piece Chicken McNugget meal. I told this to the second girl - she disappeared and moments later handed me my bag saying, "We put the fish sandwich meal on top. Nobody felt like digging the nuggets out from the bottom of the bag, so you're getting those for free."

So I really didn't bitch, because I got free nuggets out of the deal, but WTF???