May 30th, 2005

Joshua Tree

The case of the suit jacket

I am so pissed off/stressed out!!

I found out I had a job interview (it's tomorrow, actually) and brought in my suit jacket to be tailored last Monday. Okay, so a week ago. The sleeves just needed to be shortened a little bit, the guy said it'd be done by Thursday.

So I come in, on Friday. And the suit jacket has not been touched. The guy's like, "oh yeah, we had a question for you. Do you want us to move the button?"

Despite the fact they had my home phone number on record, they wait until I come to pick the jacket up, FIVE DAYS later to ask me this?! I told them I need the jacket by Tuesday. And he says, "Oh, well then we don't have time to the move buttons. So, you don't want them moved?"

I said, "Do I have a choice? If I need it by Tuesday morning, I can't have the buttons moved." He said, "Yeah, that's true."

So I told him I'd be busy this weekend but I could come in if I needed to, because I wanted the jacket before Tuesday.

He said, "You can come in Monday."
Me, "Are you sure you are open on Monday?"
Him, "Yes we are open."
Me, "Are you positive? It is a holiday. Are you sure you are open?"
Him, "Yes! You can come get it on Monday."

Okay, then.

Guess what? THEY ARE CLOSED! Of course, I f-cking knew it. I should have come in this weekend, no matter how busy I was, to pick up the jacket because I should have known they wouldn't know what they were talking about.

So let's recap:

They have my suit jacket for five days and don't touch it because they have a "question." Which, although they have my PHONE NUMBER, they wait until I come in to pick up to ASK ME.

Then, they can't do what I wanted anyway because there isn't enough time because they sat on the job for so long without doing anything.

Then, they assure me they'll be open today, even though I asked a few times and reminded them it was Memorial Day.

Then, they are closed today. --;

Which means, tomorrow, along with my job interview and everything else I had to worry about, I have to worry about picking up my jacket, too. And hope it's done.

They had, now, over a WEEK to do this. My boyfriend says he is coming with me tomorrow to make sure I don't pay a cent. Do you think this is reasonable?

All I want is an apology, frankly. But if I have to pay, I'll be thinking it's not worth the money no matter how good the jacket looks. The morning of my job interview, I'm picking up a freshly tailored jacket! What if it isn't done well? What if it isn't DONE YET?! I'm so stressed.

x-posted to my journal and bad_service.
  • Current Mood
    infuriated infuriated

(no subject)

The Lurker post’s!
I have two stories here. Just as a forward, I am probably one of the best customers a person can get. I am usually considerate, polite, kind and when it comes to restaurants the only time I don’t tip 50% or so in a sit-down place is when I either have no more money then what my purchase is. (Which then I’ll be getting my ass outta there as fast as possible and making as little of a mess as I can.) Or when the service has sucked SO VERY VERY MUCH!
Long and thus I cut
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Wish I would have just gotten a manager I probably would have gotten a free meal. But I’m willing to acknowledge she may have been having a shitty day

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I guess all these things just go to show you that it doesn’t matter what side of the counter a person is on an asshole is an asshole is an asshole.
  • Current Mood
    calm calm

The case of the missing hard drive

Dunno if this would be considered "bad service" or not. My co-worker needs a little advice. And please, no comments saying, "Well, she was an idiot because she didn't take the proper precautions," because she's fully aware of her own mistakes at this point. However, I digress.

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  • Current Mood
    annoyed annoyed

Worst Bar ever

GODS DAMMIT! Stupid LJ just "refreshed" and erased my whole entry for the second time :(

Okay, so in short, I rarely go to bars, I don't usually like them but I do like to play pool and hanging out with ym friends. We all decided to go to this bar. I also dislike beer... a lot... :P So I usually have to order from the bar seperatly.

Now I'm 21, almost 22. I look 18, and am more than willing to give up my ID to prove my age, I don't mind at all being carded. However my license hasn't been updated and is still slanted. Everyone who's ever served me reads the date, does the math and it's all cool :) This 'tender however... must have hated me from the start :(

BB: Bartending Bitch
Me: I'm a little tea-pot
F: Good Friend
T: Hired Thug :P

*Approaches bar, wearing "Apathy Club International" t-shirt ( Clicky! )*
BB: *reads shirt and gives me a nasty look*
Me: Hi, can I get a long island ice tea?
BB: ID! (yes she demanded it but at the time I didn't care)
Me: *hands over ID*
BB: *spends two seconds looking it over* um, you're not 21.
Me: Oh, read the Birthdate.
BB: *does so* And you're not 21.
Me: I was born in 1983... I'm 21.
BB: Anyone can make up a date.
Me: Okay.. well can I have my ID back?
BB: No, it's a fake.
Me: *befuddled* Um, no it's my license, if you have a "swiper" it will take it and show I"m 21.
BB: You're not 21. And you have to be 21 to be here and you need to leave.
Me: *so very confused* I know it's slanted but it hasn't expired so I haven't replaced it, I am 21...
BB: Okay, I told you to leave... *calls T*
T: *grabs my arm and starts escorting me out*
Me: Would you please grab my ID and look at it, or at least call the police and have them swipe it?
T: *stops, goes back and gets ID then looks at BB questioningly before walking over to me and handing me the ID*
T: Sorry.
Me: That's okay... *starts to head back to sit with friends to tell them I'm leaving*
BB: *yelling* Why did you give it back? It's a fake and she's not 21!!!! *storms over to our table*
F: Oh hey, can we get the tab we're going to leave...
BB: Not yet, your friend needs to surrender her ID and leave.
Me: How about I just leave? *very tired of this*
BB: No, and I'm going to call the police!!!! *snatches my ID and storms to the bar to use the phone*
F: Um we should book it huh?
Me: Nope... that's my driver's license, she has it and the police will clear things up...
F: Oooh we can get comped too maybe? *at the time he was joking*
BB: *instructs T to hold us there, T just sighs and nods a true hired thug*

Now we waited 10 minutes for the police, whom I talked to polietly because this particular city's police are among the best. I explained how I was grabbed and my ID stolen from me by the bartender. They took the ID to their car, swiped it, had a good chuckle and handed me back my ID. I thanked them and asked if I could speak to a manager, the cops too wanted to speak to a manager, not like being called for this kind of stuff.

She's now without a job, and our booze got comped, the manager was very nice and comped without us asking. But still... what a )*#*)#$@%@# She must have just hated how I looked... I am too nerdy for my shirt... too nerdy for my shirt...

Gah, so I'm home early with nothing to do :(
  • Current Mood
    crushed crushed

Today at a local festival

ME: " . . . and I'd like some water, too, please."
WORKER: "We don't have any cold bottled water--just room-temperature tap water."
ME: "Fine. That'll do."

DUH!! I didn't say cold water, I said just plain "water." So it was completely unnecessary to tell me that it was neither cold nor bottled, as I didn't put any particular qualifications on what kind of water I wanted. Plain water from the spigot will do.

EDIT Retracted. Most people seem to think this is not a case of bad service, and I do see the point--the lady was trying to be helpful to make sure I wouldn't get upset when served warm tap water. Never mind.

what happened here?

I went to a restaurant yesterday with my bf, a friend and her bf. We are all pretty much 18 and 19 and all of us have part time jobs. We got there at about 2:25 and it was not busy at all. The waitress came and our drinks only took like 5 or 10 minutes. She didn't come back for a while for us to order. When she did, three of us ordered BLT sandwiches with fries. My boyfriend ordered a burger and fries. You'd tihnk that wouldn't take too long.... right? It was 2:55 and we are wondering where our food is. When our food finally came at about 3:00 it was on the cold side. (just barely warm) The fries were kinda mushy. A lady that came in after us got her food before us. I only left a 10% tip because I felt like b/c of our ages she wrote us off. We were polite the entire time and I would have left a 15-20% tip had the service been better.

(We left a $5.57 tip on $34.43 for dinner for my bf and I on Sat night, food was amazing and so was the service, very quick and the place was PACKED. Not a free table in the whole entire place!)