I am surrounded by incompetence.
I am surrounded by incompetence.
I got a KitchenAid kettle from my sister for xmas, which retails for $39.99. When I opened it up, it had a little chip in the side, so I took it in to Target to exchange it for chip-free one. Since I didn't have a receipt, they told me I would have an exchange credit in the lowest price they'd offered it in the last 90 days, which was $19.99, and which I thought was pretty standard practice. However, as the lady is taking a lot of time to explain this to me, I tell her, "it's OK, I intend to exchange it for the exact same thing," but she persists in her explanation.
I go to the appropriate section, but they don't have any in stock so I head back to customer service to retrieve my kettle. The next lady I talk to asks if I'd like them to check on their computers for other stores that have it. I tell her before she does that, I have a question. "The other lady told me I had a $20 credit, but this kettle costs $40, so if I'm exchanging it, I don't have to pay the difference, do I?" She tells me, yes, that is the policy. "So what you're saying is that I've come in here with one kettle, but to leave with an identical one I have to pay an additional $20? I've already purchased the kettle, but now I have to pay more for the exact same thing?" Again, she confirms this is the case. I told her that was completely ludicrous, snatched the kettle back, and left. Stupid, stupid Target (or employees, or both!).
Me: I'd like a #7, large, no lettuce, no tomato, and a large chocolate shake to drink
Cashier: Ok, what flavor chocolate shake would you like?
I could understand if she didn't hear me say CHOCOLATE shake, as sometimes I talk fast when I order, but she actually repeated back to me "what flavor CHOCOLATE shake." I think the only funnier thing thats happened to me at McDonald's was a friend of mine who got up to the register and was asked by the kid behind the counter "Your usual, sir?"
No specific incident in mind, or even required, I think!
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I wish that were the end of it but a week later my alternator goes. This time it IS just the belt but I take it 40 miles out of my way to get the mechanic from my old hometown to look at it. He comes out after fifteen minutes and asks me if I had any work done on the engine recently. I said yes, why?
"Well, whoever you had work on it must have accidentally bent a metal bracket out of place because it was rubbing up against your alternator belt. It's no big deal I just bent it back so no charge."
So today I was pleasantly surprised when our server was really sweet and actually got our food out pretty fast. Our check came just as quickly. My friend and I go up to pay and the girl at the register says we have to wait because some guy took part of her register. Okay, fine, so we wait and a couple minutes later this guy comes with the part of the register. My friend lets him know we want to be rung up on seperate checks and I hand him my credit card. The idiot guy behind the counter then apparently put it all on my credit card. He's fumbling with the register and tells us that we should've told our server first. He then says something about how he has to get an authorization code and again reminds us that we should've told our server first. At this point we're running late and I have to call my boss so she doesn't have a hissy fit, I get voicemail and let her know that I'm running late because I ate out and they're having a problem with the check.(I should also mention I wasn't saying it in an obnoxious it's-all-your-fault-I'm-late kind of way, I just have to tell her when I'm going to be late). For about the third fucking time he tells us we should've told our service and it's not like in a helpful informative way it's like in a complainy rude way. So I tell him that every other time I come here I never have this problem and I never have to tell the server first. He's still on the phone so my friend just tells him to keep it as it is and she will owe me. He hangs up the phone and hands me a copy of the receipt to sign. As I'm signing he mutters loud enough for me to hear "This isn't fast food". WTF?! I told him I know this isn't fast food all I'm saying is that it's never been this big of a deal before and we never tell our server first. I finish signing and get out of there. My other co-worker just happened to be in line behind us and told us that when he left he was all pissed and said how he wanted to "knock us out so bad". I'm sure corporate is going to love to hear about this.