February 14th, 2005

(no subject)

It's not really "bad service" but I'm going to complain about it anyway. How come pizza places never ask how I'm going to pay for my pizza, so I have to quickly jab it in there that I wanna put it on my card? It's kind of annoying... they all just assume people are going to pay cash and hardly leave a space for me to say I want to use my Visa to pay for it, so I have to interrupt, and then I feel bad. Damn.
  • Current Mood
    hungry hungry

Autobody suckiness

About two months ago I nicked my left side mirror on my poor Focus on a telephone pole (it blocks about 1/3 of the driveway...complete pain in the butt). I got an appraisal at home for $150 but my mom never got around to dropping the car off while I was away (but that's another story of annoyance). I came back to school after a month of disconnected mirror (with a very attractive duct tape sling) and got an appraisal at Portsmouth Auto Body for $90...yippee! The same people own the top-notch dealership I bring my car to for service so I believed I'd get the same awesome treatment. Not so.

The appraisal was done on 1/24, a Monday. They said they would order the part that day and it would be in within one to two days and they'd give me a call. I waited two weeks without a call. I called them and the guy working the desk got snippy saying, "I have a pile of invoices in front of me! I'll look through them. I have your number!" Click. Not amused. He never called back. I called today (three weeks after the first visit) and he was sweet as can be. "Oh, I'm sorry I never called. Please forgive me." He KNEW he never bothered to call. It wasn't a mistake. I believe I was getting pushed aside for the more expensive repairs coming in after a couple major storms. I did get an appointment for tomorrow and he said I can wait for it (30-45 min). We'll see how that goes.

I didn't expect this awful service (the attitude and lack of call) from them. Makes me think twice about where I'll go to get some other body damage repaired.