Fabricati Diem, Pvnc (cryptaknight) wrote in bad_service,
Fabricati Diem, Pvnc

So, as some of you may know, the first night of Hanukkah was on Sunday. My family celebrates both holidays, and I have been in a whirlwind of working retail and preparing myself for the Christmas juggernaut. Long story short, I thought we had Hanukkah candles, and we didn't, so I asked my husband to pick some up on his way home from work. The restaurant he works at is in the same strip mall as a Walmart, so he stopped in to see if they had any candles.

He first went to the holiday section, and asked the woman working there if they had Hanukkah candles. She didn't know what he meant, so he gave her a brief explanation of what he was looking for. This apparently confused her, as she sent him over to the candle section.

He thought this was wrong, but stranger things have happened, so he headed over there. The woman there also had no clue what he was talking about, and this woman, when he explained it, burst out laughing. He said he thought her response was kind of bigoted, and she looked at him blankly, asking why he would think so. He gave up and left.

When he came home and told me why he had no candles, I was pretty incensed, which is why I waited to post this. I can understand that perhaps the store doesn't carry them, but for the two employees, rather than simply saying, "Oh, nope, sorry, we don't have those," to act like he was asking the most bizarre question of all time really pushed my buttons. I understand there's this whole "War on Christmas" fallacy out there, and that Walmart has sort of been at the center of it, but for two women who live in Las Vegas, a fairly multi-cultural city, to behave as though they have never heard of Hanukkah and my husband was some kind of freak for asking about the candles pretty much boggles my mind.

We will no longer be shopping at Walmart. I already didn't care for their business practices, but we shop there occasionally because of its convenient location and the fact that it's open 24-hours, unlike Target, and my husband usually works fairly late (although not that particular Sunday). No more- I'm done with them. I wanted to complain, but my husband is very mellow and didn't want to.

BTW, found the candles at Target, with the help of their very friendly and knowledgeable employees. They were in the stationary section, which was odd, but at least they had plenty of them and the employees a) knew what Hanukkah was, and b) knew where to find the candles.
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