People have been banned for this before; it just occurred to me that it wasn't clearly mentioned in the profile. It's in there now.
Also, at least a couple hundred randomly and not-so-randomly chosen bad_service members have been set to "unmoderated" status. This should allow certain people to post warnings and such in the case the comm gets set to "moderated-only" status like it was during the hacking incident. That's all it does; there are no plans on making this comm go under moderated posting unless there's a persistent spammer to worry about.
For people who get physically ill clicking on community profiles, the rules are also posted behind the cut:
Description: complaints about bad service, and related discussion
Get ripped off at a department store? Eat bad chicken from your local pub & grill? Pass out waiting in line at the grocery store? Get mistreated by that pimply-faced clerk who hasn't the foggiest clue what he's doing? Then this is the community for you. Rant, rave, complain, or bitch about the bad service you've received, whether it's from your local telco, your government agency, babysitter, or sky-diving instructor. Annoyances and WTF situations are fine, just indicate them as such.
#0) Spamming and advertising in this community without the express permission of the moderator is prohibited. This includes affiliate programs and re-sellers.
#1) Leave comments enabled, unfrozen and unscreened on all posts. Do not delete or screen comments that don't belong to you. Let people comment on your posts, or don't post here at all. To further clarify: You may delete your own comments (as the Original Poster or the replier), and your own post. You are not allowed to delete or screen comments from others. If there is a problem, then notify a moderator with a link to the comment. Private messages can usually be sent through an LJ user’s profile through the “send message” feature.
#2) No flame-baiting. The point of this community is to rant about how pissed off you are, not to piss people off. Please refrain from using icons featuring explicit pornography or shock images. This will allow people to view this community while avoiding work.
#3) No off-topic posts. The post must relate to bad service in some fashion. Advertising related communities is off-topic without moderator permission (see rule #0). “Good-bye” posts will score you a permanent good-bye from the moderators and the community. Complaints about LJ and other LJ communities are off-topic outside of mod-posts. Also, name-dropping any moderators or LJ staff by the Original Poster within the post or the comments will result in the post being considered off-topic and subject to deletion. (Getting permission from a mod for special circumstances is not name-dropping.) Old bad service is not off-topic. Name confusion is usually off-topic, with exceptions outlined here.
#4) No grudge posts/comments. If you hate a particular store to the point that there's nothing they could ever do to be right by you, quit going to that store. And quit blaming others for going to the store. This doesn't apply if you just happened to get screwed by store twice in a row, or are forced to eat at the only late-nite diner near your work. It does apply if you can avoid a store and don't. It doesn't matter if you were once a craptastic employee at the store and only capable of giving bad service; that's not the standard businesses should be striving for.
#5) No personal (ad hominem) attacks, please. Attack the argument, not the poster. Also, refrain from bringing up issues in reply that aren’t part of the post to begin with. If Andrea Yates posts here about bad service, don’t bring up her kids. Flame wars and behaviour detrimental to the community* will be handled on a case-by-case basis. Name wank isn't allowed, unless you are a kindergärtner. "Invading" personal journals of members/commenters is not allowed and will get you banned.
*Clarification: Consistently jerkish behavior after multiple warnings from the community would be one such thing.
If you read this far, please aware that members can add existing tags (such as "medical/pharmacy", "banking/finance", etc.) to posts that need one. If there's a tag missing that could be useful, please let us know.